Customer reviews from HRBlock
H&R Block - Tax Software Premium & Business 2025 - Windows
Average customer rating
4
(9,565 Reviews)
Rating breakdown 9,565 reviews
5 Stars
5,217
4 Stars
1,672
3 Stars
1,022
2 Stars
688
1 Star
966
71%of customers recommend this product.
(
2,945 out of
4,148)
Customer Reviews for H&R Block - Tax Software Premium & Business 2025 - Windows
Posted by: Anonymous
from South Francisco, CA 94080
Verified Purchase:Yes
I have been using the Business & Person 1040 Income Tax software for over 20 years.
Pros: Easy to prepare, Maximizes refund
Cons: Time consuming
Value
4
Response from HRBlockBy Eva, Social Media Team, April 25, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
3
Pretty decent. Good price for business plus person
on April 24, 2025
Posted by: beachgoat
from houston, tx
Verified Purchase:Yes
I have used the product for several years. Doesn't seem to be improving much. Serious bug that if your state return is not yet available and you go to that step the app quits and every time you relaunch it quits unless you X that error box and back up one step and re-save.
Pros: Easy to import documents
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Eva, Social Media Team, April 24, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Herb83
from Orange County, CA
Verified Purchase:Yes
I have used H&R Block software for over 10 years to prepare returns for myself and my daughter. The Deluxe version for state and federal, personal and conservatorship returns. The Business version for state and federal trust returns. A major feature is being able to bring forward last year's information to this year's returns.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, April 24, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from DANIA BEACH, FL
Verified Purchase:Yes
Very good program, been using for many years, seamless carryover from year to year. I did not use the Business software, the 990 PF never came up.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, April 24, 2025
Thank you for taking time to provide feedback! We’d like the opportunity to work with you to address any concerns and ensure your complete satisfaction. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Gasburg, Virginia
Verified Purchase:Yes
I use H&R Block income tax software every year for my Federal and Virginia state income tax returns. It is easy to use and asks all of the questions needed. The accuracy review has always been helpful. I highly recommend H&R Block income tax software.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media-Abbie, April 24, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Taxing taxware
from Pennsylvania
Verified Purchase:Yes
I bought this software in January 2025. I was extremely disappointed with this product. In the past I used TurboTax. I will be going back to TurboTax. HR Block software not user friendly. All help is nothing but IRS instructions which is confusing to most people unless preparer has accounting knowledge.
Cons: Time consuming, Hard to prepare, Hard to import documents
Value
4
Response from HRBlockBy Andrea, Social Media Team, April 24, 2025
Thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time.
Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock
Posted by: marvs5
from Skillman, NJ
Verified Purchase:Yes
This year, I had significant problems with the program crashing or freezing and importing prior year data. The program would crash or freeze upon printing. When this is happening on 4/15, that's not good.
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Asiya, Social Media Department, April 23, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Dale1987
from Oklahoma
Verified Purchase:Yes
I prepared income taxes for over 30 years. (Before Ortax). Your new program isn't user-friendly. A preparer should be able to flip through and view the pages as it will be filed.
Cons: Time consuming
Value
2
Response from HRBlockBy Andrea, Social Media Team, April 24, 2025
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock