Customer reviews from HRBlock
H&R Block - Tax Software Premium & Business 2025 - Windows
Average customer rating
4
(9,565 Reviews)
Rating breakdown 9,565 reviews
5 Stars
5,217
4 Stars
1,672
3 Stars
1,022
2 Stars
688
1 Star
966
71%of customers recommend this product.
(
2,945 out of
4,148)
Customer Reviews for H&R Block - Tax Software Premium & Business 2025 - Windows
Posted by: Strings81631
from Eagle, CO
Verified Purchase:Yes
I used this product for many years. The business side, particularly the for 1041 for trusts. has always been a little quirky. You have improved it over the years but you would earn five stars if it worked as flawlessly as the personal part.
Pros: Easy to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Asiya, Social Media Department, April 28, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
4
Generally user friendly except K1 + 1120H forms
on April 25, 2025
Posted by: RJAtlanta
from Atlanta area
Verified Purchase:Yes
I did not like the interface for several business forms and for working with K1 trust statements. Otherwise, the software worked well.
Pros: Easy to prepare
Cons: Time consuming, Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, April 28, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Virginia
Verified Purchase:Yes
Program worked great this year. Software problems I reported were fixed and missing features were added.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra, Social Media Department, April 28, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: HR for Me
from Maryland
Verified Purchase:Yes
I have used the product for a number of years. The ease of use and moving around in the software.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra, Social Media Department, April 28, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: BigTomD
from Rasmey NJ
Verified Purchase:Yes
Return customer. The software is all I need at tax time.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Team, April 25, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Heidi J P
from New York
Verified Purchase:Yes
Bought the software but it was very expensive and when I went back to the website to look again at what I bought, the price was about $25 less! Not sure why it wasn't that price originally but had to proceed. Also, it loaded 2 software on the computer which didn't make any sense. The product is fine but the process of purchasing it was not.
Pros: Easy to prepare
I would recommend this to a friend!
Value
2
Response from HRBlockBy Corrina, Social Media Team, April 28, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
1
Shady practice for HR Block - 2.4% pay1040 fee!!
on April 25, 2025
Posted by: hsuyuanyuan
from Alameda, CA
Verified Purchase:Yes
Be warned! If you click the pay1040 link from H&R Block and pay your tax with a personal credit card, the fee is at 2.4%, not the 1.75% that you pay directly from pay1040.com.
Value
2
Response from HRBlockBy Corrina, Social Media Team, April 28, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: WendyBG
from Sequim, WA
Verified Purchase:Yes
I have used H&R Block Premium & Business Software for over a decade. It has all the forms I need, including trust (1041) and business forms. The software produces decent returns but it's clunky to use. The software for the 1040 doesn't match the software for the 1041 so it's necessary to learn each one separately. I dislike that the fonts are small and hard to see -- and it's impossible to make them larger. There's no "select font size" and "CTRL+" doesn't work. I also dislike that the 1040 can't be filed until the Health Care section is filled out -- but H&R Block doesn't provide a link and it's annoying to hunt and find it hidden deep in the software. One thing I like about the software is the ability to import data from the prior year which is what keeps me buying the same brand instead of switching. It's also handy to download data directly from brokerage accounts but the competition probably does that also. Bottom line: I use this software because it has all the forms I need but it could be improved.
Pros: Easy to import documents
Cons: Time consuming, Hard to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Eva, Social Media Team, April 25, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock