hey haven't improved the search engine for certain tax item in about 15 years
Response from HRBlockBy Amy, Social Media Team, April 29, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
I bought this software about two months ago and was very happy about its effectiveness.
Pros: Easy to prepare, Fast
Response from HRBlockBy Tra, Social Media Department, April 28, 2025
Thank you for taking the time to give us feedback! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
I have used the tax application to prepare my tax return for over a decade. Always easy to complete and always accurate.
Value
5
Response from HRBlockBy Asiya, Social Media Department, April 28, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Easy to use tax software. Have been using it for several years.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, April 28, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
The software application for individual tax returns is great as usual. The business portion provides much less guidance and requires a much greater knowledge of tax law. And was a bit disappointed
Response from HRBlockBy Tra, Social Media Department, April 28, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Excellent product for the self-employed. I'm a 30-year+ user of H&R Block Tax Cut software since the days when it was "Kiplinger Tax Cut" in the early 1990s. It's sophisticated, thorough, and flexible where it needs to be. No reason to change to Turbo-Tax or other.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra, Social Media Department, April 28, 2025
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience at H&R Block and look forward to seeing you again soon!