Customer reviews from HRBlock
H&R Block - Tax Software Premium & Business 2025 - Windows
Average customer rating
4
(9,565 Reviews)
Rating breakdown 9,565 reviews
5 Stars
5,217
4 Stars
1,672
3 Stars
1,022
2 Stars
688
1 Star
966
71%of customers recommend this product.
(
2,945 out of
4,148)
Customer Reviews for H&R Block - Tax Software Premium & Business 2025 - Windows
Posted by: Wojciech
from FL
Verified Purchase:Yes
There is NO functionality allowing to attach pdf. files to form 1040, which is perfectly acceptable to the IRS under most circumstances (example: attaching a brokerage statement instead of completing form 8849 and entering every stock trade; some brokers are not compatible - TradeStation is one of them - with your software and data cannot be imported). There are missing forms; no form 7203 that is required with form 1040 if one owns S-Corps.
Pros: Easy to prepare
Cons: Time consuming, Hard to import documents
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Amy, Social Media Team, May 5, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Angola
Verified Purchase:Yes
Been using this software for many years and very pleased
Pros: Easy to prepare
Value
5
Response from HRBlockBy Amy, Social Media Team, May 5, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: H Robert
from CALIFORNIA
Verified Purchase:Yes
Was easy to negotiate the program and understandable. All good and I've used your product for years without problems
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, May 5, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Cooku
from Bellflower, CA
Verified Purchase:Yes
The business program kept crashing every time I tried to print a return! I was very disappointed!
The individual program was ok!
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, May 5, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Ed1234
from Florida
Verified Purchase:Yes
software is OK but don't call support ..... they barely speak english and after 20 minutes trying to explain a fairly simple question I finally aft6er asking to speak with a supervisor had to give up and just end the call totally frustrated!
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Amy, Social Media Team, May 5, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: OZ23
from Rhinelander
Verified Purchase:Yes
The program did the job fine. There were two things that I found frustrating. When I want to print the forms, I am not given the option of printing them back to back. Mailing and storing 19 pieces of paper is better than 38 pieces, not to mention the waste of paper with printing on one side. Also, when paying taxes due with a credit card, it would have been VERY nice to have been warned that we would automatically be charged a 2.9% convenience fee. It was only after the fact that this was stated and by then it was too late to cancel the transaction.
Pros: Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Andrea, Social Media Team, May 6, 2025
Thank you for taking time to provide feedback! We’d like the opportunity to work with you to address any concerns and ensure your complete satisfaction. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: jwujwu
Verified Purchase:Yes
Pros: price compared with the competitors.
cons: 1. Why can't I e-file TX business return? 2. No mac version.
cons: 1. Why can't I e-file TX business return? 2. No mac version.
Response from HRBlockBy Asiya, Social Media Department, May 5, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Camster1901
from charlotte, nc
Verified Purchase:Yes
the personal software is good, but the business software is super glitchy and restarts are required constantly.
Value
4
Response from HRBlockBy Andrea, Social Media Team, May 6, 2025
Thank you for taking time to provide feedback! We’d like the opportunity to work with you to address any concerns and ensure your complete satisfaction. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock