Customer reviews from HRBlock
H&R Block - Tax Software Premium & Business 2025 - Windows
Average customer rating
4
(9,548 Reviews)
Rating breakdown 9,548 reviews
5 Stars
5,209
4 Stars
1,667
3 Stars
1,020
2 Stars
687
1 Star
965
71%of customers recommend this product.
(
2,934 out of
4,136)
Customer Reviews for H&R Block - Tax Software Premium & Business 2025 - Windows
Posted by: kevinsandiego
Verified Purchase:Yes
I've used it every year for a long, long time. Never disappoints. And help, when I needed it, was consistently quickly available and extraordinarily competent.
Response from HRBlockBy Amy, Social Media Team, May 5, 2025
Thank you for the kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Easy tax1
from Blackwood, NJ
Verified Purchase:Yes
I had my taxes done the previous year because of circumstances I found this program easy to use and was helpfull when i needed it..
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, May 5, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Tigger64
from Alaska
Verified Purchase:Yes
I switched from using the other tax program and after learning how this program was set up I felt confident about the information I had entered and received confirmation within days that the return was accepted.
Pros: Maximizes refund, Fast
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, May 5, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
There continue to be issues with the 1065 software. The 1040, IT-201 and IT-203 work well.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Asiya, Social Media Department, May 5, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: sdk24
Verified Purchase:Yes
no ability to upload attachments and personnel not ale to assist
Response from HRBlockBy Andrea, Social Media Team, May 5, 2025
Thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time.
Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock
Posted by: PMRJ
from New Jersey
Verified Purchase:Yes
The personal software was flawless as usual. The business software crashed repeatedly, crashed when opening returns, refused to restore backups, crashed when saving, crashed when printing. In short, it was unusable in Windows 11. I had to install it on an old Windows 10 PC just to be able to complete my return, and every moment was filled with dread it would crash and lose all my work.
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Andrea, Social Media Team, May 5, 2025
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: FAM1
from Florida
Verified Purchase:Yes
The regular tax software is good and relatively easy to use. The business version especially for 1041s is difficult to use; has some unexplained issues; and the software support is nonexistent. Cannot reach anyone! Also the lack of electronic filing is a drawback.
Pros: Easy to import documents
Cons: Time consuming, Hard to prepare
Value
4
Response from HRBlockBy Asiya, Social Media Department, May 5, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: cfwe1234
from Arizona
Verified Purchase:Yes
I have used this program for three years. i use it for two large tax free organizations. Have no problem with the program and now that I have figured out the review process have no problems using the filing electronically
Pros: Easy to import documents
Value
5
Response from HRBlockBy Asiya, Social Media Department, May 5, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock