Customer reviews from HRBlock
H&R Block - Tax Software Premium & Business 2025 - Windows
Average customer rating
4
(9,565 Reviews)
Rating breakdown 9,565 reviews
5 Stars
5,217
4 Stars
1,672
3 Stars
1,022
2 Stars
688
1 Star
966
71%of customers recommend this product.
(
2,945 out of
4,148)
Customer Reviews for H&R Block - Tax Software Premium & Business 2025 - Windows
Posted by: Anonymous
from West Chester, PA
Verified Purchase:Yes
Have used this program for many years and know it fairly well.
Was easy to use and examine status, individual worksheets, etc.
Only problem, the 4 vs 5 stars was it did not update all fields regarding the net
tax due leaving the impression the change had made no difference.
Then, updating another issue caused the multiple change to take effect.
I found this twice during my prep work and when checking the return was able to see
where it had just not updated timely.
Otherwise once again, my go to for tax time every year.
Was easy to use and examine status, individual worksheets, etc.
Only problem, the 4 vs 5 stars was it did not update all fields regarding the net
tax due leaving the impression the change had made no difference.
Then, updating another issue caused the multiple change to take effect.
I found this twice during my prep work and when checking the return was able to see
where it had just not updated timely.
Otherwise once again, my go to for tax time every year.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, May 7, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we
can help to make you have a 5-star experience. Your feedback is important to us!
can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: HRBPB
from Indianapolis IN
Verified Purchase:Yes
I have been a Mac user since the original had no hard drive. I have used Parallels and Windows on my Mac and sometimes it works okay and sometimes it's a real challenge. I have ended up buying two Windows machines just to do the business returns because of glitches with using it on a Mac and because the first machine, after a year, couldn't handle the new software - so it has been expensive. If there were a Mac version, I would likely be giving it a 5 instead of a 3.
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Corrina, Social Media Team, May 7, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from South Texas
Verified Purchase:Yes
Software was used for the second year in a row. I had used Turbo tax for more than 10 years.
H&R Block software worked flawlessly and the e-upload to the IRS worked fine.
I received my refund in a week or so after submission.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, May 7, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you
for the valuable feedback!
for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: BLT1234
from Springfield, Illinois
Verified Purchase:Yes
All in the software worked well except the rental portion. The depreciation would not put a unique depreciation for each property. I had to use a different software to file the taxes for the client with rental property. Otherwise, the software was excellent as usual.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, May 7, 2025
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Doable Tax
from Seattle WA
Verified Purchase:Yes
This is probably the 10th year I have used H&R Block Tax program and I still think it is the best one for individuals.
I would recommend this to a friend!
Value
3
Response from HRBlockBy Corrina, Social Media Team, May 7, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you
for the valuable feedback!
for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: K12345
from Ft Myers, FL
Verified Purchase:Yes
The personal Premium handles all the interview and filing tasks well. The Business software invariably requires manipulation of details to get the filing to work.
Pros: Easy to prepare, Easy to import documents
Cons: Hard to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Andrea, Social Media Team, May 6, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Murfreesboro TN
Verified Purchase:Yes
Would not import my tax information using business.
Screens popped up several times asking the same information.
Screens had a overlay of boxes/circles with no information
This is my 3rd year using with all the same problems
Screens popped up several times asking the same information.
Screens had a overlay of boxes/circles with no information
This is my 3rd year using with all the same problems
Cons: Time consuming, Hard to prepare, Hard to import documents
Value
4
Response from HRBlockBy Andrea, Social Media Team, May 6, 2025
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: slebs
from Boston, MA
Verified Purchase:Yes
The premium for regular individual taxes was top shelf as usual; however the business was a little less user friendly. I was completing a 1041 and a PA-41 for my late mother's estate and I found it to be more difficult to navigate. Since I've never completed this type of return, it was even more difficult I'm sure. Overall, there were a decent amount of help directions and insight, and I will plan to use the same software next year as well. I really prefer the H&R products since they don't include a lot of fluff trying to upsell you, and you can get right into the tax forms and see what's really going on.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, May 6, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock