Customer reviews from HRBlock
H&R Block - Tax Software Premium & Business 2025 - Windows
Average customer rating
4
(9,565 Reviews)
Rating breakdown 9,565 reviews
5 Stars
5,217
4 Stars
1,672
3 Stars
1,022
2 Stars
688
1 Star
966
71%of customers recommend this product.
(
2,945 out of
4,148)
Customer Reviews for H&R Block - Tax Software Premium & Business 2025 - Windows
Posted by: gene3
Verified Purchase:Yes
Great tools once you are in their ecosystem. Unlike other, more verbose products, does not micromanage your inputs. Recommended strongly for those who know what they are doing.
Response from HRBlockBy Andrea, Social Media Team, May 8, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: veristr22
Verified Purchase:Yes
I use it because I began using it a few years ago and all the info gets transferred to the new year. I wish it was a little more simple when it comes to the review and warnings, I'm never able to electronically file. I print the return and mail it because I know it's correct but I'm not able to file electronically.
Response from HRBlockBy Andrea, Social Media Team, May 8, 2025
Thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time.
Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock
Posted by: Be Always Good
from San Diego
Verified Purchase:Yes
Software does what’s it’s designed to do. That said there is some room for improvement in the rental section where it made me guess few details such as occupancy rate.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, May 8, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Shipping
from Houston
Verified Purchase:Yes
Have to do several tweaks to stop it from crashing. The business does not include form 7203. Worst is how difficult it is to transfer last years business to the following year. The personal file is easy to find and easy to transfer but the business file requires a back up then restore and sometimes the restore does not work so if you cannot create another back up because the original computer has a problem then all the information has to be manually imputed. But other then that it works fine.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Asiya, Social Media Department, May 8, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Captain Crunch
from Omaha, Ne
Verified Purchase:Yes
The Interview is comprehensive, and the built-in electronic filing is simple and fast at the end when you just want to be done.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, May 8, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Customer Rating
3
Leave yourself lotsa time for business return prep
on May 7, 2025
Posted by: Anonymous
from West Coast
Verified Purchase:Yes
This software is an example in contrasts. The personal program for Form 1040 works very well, though it lacks useful depth if your returns include K1 forms from Trusts or partnerships.
The Business program is another story. First, the old 32-bit architecture means that "out of memory" errors cause crashes. The IRS' late readiness with numerous forms means that the program can't be used until mid-late January to start your returns. The software lacks certain forms and in my 20 years of using it, I've never successfully e-filed a Form 1041.
The Business software is an iffy thing for customers, partly because the IRS doesn't release forms in a timely way. So while I eventually get my returns done, it can take a lot of time. Be prepared.
The Business program is another story. First, the old 32-bit architecture means that "out of memory" errors cause crashes. The IRS' late readiness with numerous forms means that the program can't be used until mid-late January to start your returns. The software lacks certain forms and in my 20 years of using it, I've never successfully e-filed a Form 1041.
The Business software is an iffy thing for customers, partly because the IRS doesn't release forms in a timely way. So while I eventually get my returns done, it can take a lot of time. Be prepared.
Pros: Maximizes refund
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Andrea, Social Media Team, May 8, 2025
Thank you for taking time to provide feedback! We’d like the opportunity to work with you to address any concerns and ensure your complete satisfaction. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: CPALongtimeTax
from Pasadena, CA
Verified Purchase:Yes
I brought this in 2023 and didnt have a good experience, logged several issues with the software performance, never resolved. I decided to give you another chance for 2024 given the effort to add LLC partner data etc. The problems began in the data transfer from 2023 and not all the partner info came into the 2024, then K1s would not print, logged a issue, never resolved, found my own work around.
Cons: Time consuming, Hard to import documents
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Asiya, Social Media Department, May 8, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Ave21
Verified Purchase:Yes
Every year I used H&R software, to do my taxes and is very easy and accurate.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
Response from HRBlockBy Corrina, Social Media Team, May 7, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock