It is rather awkward that there are two parts to the software and depending on which type of business organization you have you use one or the other. In my case (singe apartment LLC) I use the personal not the business part of the software to do the taxes. I find it's not as polished it's competitors but it gets the job done and for less.
Pros: Fast
Cons: Hard to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, May 9, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
I would like to be able to file more than 5 federal returns even if I need to pay after 5..
I would recommend this to a friend!
Value
3
Response from HRBlockBy Corrina, Social Media Team, May 9, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
The software is glitchy. I have used it for many years and the last 3-4 years you have to constantly shut-down/restart it to get parts to work. Online and phone help desks are useless for this problem.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Corrina, Social Media Team, May 9, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
I have been using the premium for decades. This year, I filled an 1120 S. I was very disappointed in the interface and user friendly less. The biggest disappointment overall is the business version does not bridge from the previous premium version. I had to start all over. I did not like any part of the business version. I will be seeking other options next year.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Corrina, Social Media Team, May 9, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
I've been using this for many years, but there's still one glaring, major problem: when clicking "jump to related" I'm told "there are no related entries" when there obviously is/are. Even if it took me to the interview. Everything comes from somewhere. This is very, very frustrating. I cannot believe that you haven't fixed this.
I would recommend this to a friend!
Value
3
Response from HRBlockBy Andrea, Social Media Team, May 8, 2025
Thank you for taking time to provide feedback! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
The personal program is fine. The business program continues to have issues - it could not import the prior year data, you can’t find the prior year data.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Andrea, Social Media Team, May 8, 2025
Thank you for taking time to provide feedback! We’d like the opportunity to work with you to address any concerns and ensure your complete satisfaction. Please contact our support team at 1-800-472-5625 at your earliest convenience.