Customer reviews from HRBlock
H&R Block - Tax Software Premium & Business 2025 - Windows
Average customer rating
4 out of 5
4
(9,565 Reviews)
Open Ratings Snapshot
Rating breakdown 9,565 reviews
5 Stars
5,217
4 Stars
1,672
3 Stars
1,022
2 Stars
688
1 Star
966
71%of customers recommend this product. 
(
2,945 out of 4,148
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Tax Software Premium & Business 2025 - Windows
Customer Rating
4 out of 5
4
Does the job
on May 9, 2025
Posted by: Anonymous
from Miami, FL
Verified Purchase:Yes
It is rather awkward that there are two parts to the software and depending on which type of business organization you have you use one or the other. In my case (singe apartment LLC) I use the personal not the business part of the software to do the taxes. I find it's not as polished it's competitors but it gets the job done and for less.
Pros: Fast
Cons: Hard to prepare
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Corrina, Social Media Team, May 9, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here
for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Filing of IRS returns
on May 9, 2025
Posted by: baseballguy
from Springfield ma
Verified Purchase:Yes
I would like to be able to file more than 5 federal returns even if I need to pay after 5..
I would recommend this to a friend!
Value
3 out of 5
3
Response from HRBlockBy Corrina, Social Media Team, May 9, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here
for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Great Bundle, terrible programming.
on May 9, 2025
Posted by: Jeff 2007
from GA
Verified Purchase:Yes
The software is glitchy. I have used it for many years and the last 3-4 years you have to constantly shut-down/restart it to get parts to work. Online and phone help desks are useless for this problem.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
3 out of 5
3
Response from HRBlockBy Corrina, Social Media Team, May 9, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Good & Reliable
on May 9, 2025
Posted by: Anonymous
from Clawson Mihcigan
Verified Purchase:Yes
I've been using H & R tax software for years for a reason...it's good and reliable.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Corrina, Social Media Team, May 9, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you
for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
Terrible if you need to use Business cersion
on May 9, 2025
Posted by: CPR Mike
from Edinburg, Texas
Verified Purchase:Yes
I have been using the premium for decades. This year, I filled an 1120 S. I was very disappointed in the interface and user friendly less. The biggest disappointment overall is the business version does not bridge from the previous premium version. I had to start all over. I did not like any part of the business version. I will be seeking other options next year.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
2 out of 5
2
Response from HRBlockBy Corrina, Social Media Team, May 9, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your
expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at
1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Easy to use and follow.
on May 8, 2025
Posted by: Anonymous
from Montgomery, Ala.
Verified Purchase:Yes
I bought this to do my taxes and was glad that I did.
Pros: Easy to prepare
Value
5 out of 5
5
Response from HRBlockBy Corrina, Social Media Team, May 9, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you
for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
a glaring, major problem
on May 8, 2025
Posted by: no related entries
from California
Verified Purchase:Yes
I've been using this for many years, but there's still one glaring, major problem: when clicking "jump to related" I'm told "there are no related entries" when there obviously is/are. Even if it took me to the interview. Everything comes from somewhere. This is very, very frustrating. I cannot believe that you haven't fixed this.
I would recommend this to a friend!
Value
3 out of 5
3
Response from HRBlockBy Andrea, Social Media Team, May 8, 2025
Thank you for taking time to provide feedback! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Accountant
on May 8, 2025
Posted by: Anonymous
from NJ
Verified Purchase:Yes
The personal program is fine. The business program continues to have issues - it could not import the prior year data, you can’t find the prior year data.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy Andrea, Social Media Team, May 8, 2025
Thank you for taking time to provide feedback! We’d like the opportunity to work with you to address any concerns and ensure your complete satisfaction. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
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