Customer reviews from HRBlock
H&R Block - Tax Software Premium & Business 2025 - Windows
Average customer rating
4
(9,565 Reviews)
Rating breakdown 9,565 reviews
5 Stars
5,217
4 Stars
1,672
3 Stars
1,022
2 Stars
688
1 Star
966
71%of customers recommend this product.
(
2,945 out of
4,148)
Customer Reviews for H&R Block - Tax Software Premium & Business 2025 - Windows
Posted by: Turcol
Verified Purchase:Yes
the software was not intuitive .. not even help in how to attached the form that was required to be signed as part of the filing .. other softwares in this process guide you to attach the document ... the status is quiete vague and did not let you print the final status
Cons: Time consuming, Hard to prepare, Hard to import documents
Value
2
Response from HRBlockBy Asiya, Social Media Department, July 7, 2025
Thank you for taking the time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Vijay Patil
from Tx
Verified Purchase:Yes
I was using Turbo Tax for last 25 years and switched to H&R. Glad I did it
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, July 7, 2025
Thank you for choosing H&R Block, Vijay! We’re so glad to hear you found the switch from TurboTax to be easy and hassle-free. It means a lot to us that you’re glad you made the change!
Written by a customer while visiting HRBlock
Posted by: Susha
from Florida
Verified Purchase:Yes
I have used your business premium software for a few years now. Its just confusing and likely wont use it in the future. The personal software is just fine.
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Response from HRBlockBy Joy, Social Media Department, June 23, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: EazyBaby
from North Carolina
Verified Purchase:Yes
Ease of completing taxes. Software was easy to use,understand and follow.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Andrea, Social Media Team, June 19, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: PamaLove
from Galveston, Texas
Verified Purchase:Yes
I bought personal and business. Business software will not open - runs into fatal error, even after uninstall and reinstall. Personal software asked me to do almost every topic when trying to file an extension, then wouldn’t let me print evidence of the extension without a watermark. Overall it’s comparable to the other software, but at a better price. I just wish everything worked properly.
Value
5
Response from HRBlockBy Allison, Social Media Team, June 6, 2025
PamaLove, Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: 08281971
from VA
Verified Purchase:Yes
I have been using your program for many years, and I am stilled pleased with how easy it is to use.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, May 30, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: dada 2478
from New York
Verified Purchase:Yes
I bright it during the tax session I love it quick and fast.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, May 27, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Ralphie212
from New York, NY
Verified Purchase:Yes
Been using your tax software for many years and very happy with it.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, May 27, 2025
Thank you for being a long-time client and for your kind words! We're thrilled to hear you're happy with the software year after year.
We truly appreciate your business and look forward to seeing you next tax season.
We truly appreciate your business and look forward to seeing you next tax season.
Written by a customer while visiting HRBlock