Customer reviews from HRBlock
H&R Block - Tax Software Premium & Business 2025 - Windows
Average customer rating
4
(9,548 Reviews)
Rating breakdown 9,548 reviews
5 Stars
5,209
4 Stars
1,667
3 Stars
1,020
2 Stars
687
1 Star
965
71%of customers recommend this product.
(
2,934 out of
4,136)
Customer Reviews for H&R Block - Tax Software Premium & Business 2025 - Windows
Posted by: EazyBaby
from North Carolina
Verified Purchase:Yes
Ease of completing taxes. Software was easy to use,understand and follow.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Andrea, Social Media Team, June 19, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: PamaLove
from Galveston, Texas
Verified Purchase:Yes
I bought personal and business. Business software will not open - runs into fatal error, even after uninstall and reinstall. Personal software asked me to do almost every topic when trying to file an extension, then wouldn’t let me print evidence of the extension without a watermark. Overall it’s comparable to the other software, but at a better price. I just wish everything worked properly.
Value
5
Response from HRBlockBy Allison, Social Media Team, June 6, 2025
PamaLove, Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: 08281971
from VA
Verified Purchase:Yes
I have been using your program for many years, and I am stilled pleased with how easy it is to use.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, May 30, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: dada 2478
from New York
Verified Purchase:Yes
I bright it during the tax session I love it quick and fast.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, May 27, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Ralphie212
from New York, NY
Verified Purchase:Yes
Been using your tax software for many years and very happy with it.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, May 27, 2025
Thank you for being a long-time client and for your kind words! We're thrilled to hear you're happy with the software year after year.
We truly appreciate your business and look forward to seeing you next tax season.
We truly appreciate your business and look forward to seeing you next tax season.
Written by a customer while visiting HRBlock
Posted by: Rudy585
from Fairport NY
Verified Purchase:Yes
Overall ok. Some input sheets cumbersome such as tracking input to actual IRS form.
Also why is schedule C included in premium and business software?
Some input sheets cumbersome.
Also why is schedule C included in premium and business software?
Some input sheets cumbersome.
.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Andrea, Social Media Team, May 27, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Business tax program
from Miami
Verified Purchase:Yes
The program does not offer assistance with explaining the irs rules or the terminology. I will definitely do not recommend the business program.For personal taxes, the system is great.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare
Value
4
Response from HRBlockBy Asiya, Social Media Department, May 19, 2025
Thank you for your feedback. We appreciate your input and are sorry to hear about your experience with the business program. We're glad to know that you found our personal tax system helpful. Please don't hesitate to reach out to our support team at 1-800-472-5625. We're here to assist you and address any concerns you may have.
Written by a customer while visiting HRBlock
Posted by: Dibblem3
from South Carolina
Verified Purchase:Yes
My accountant uses it for my taxes and seems to be very happy with it. Easy access to archived teturns
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, May 19, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock