Overall, this product met my needs. I like some of the flexibility that isn't found in Turbo Tax. I would like it to interface to some of the major stock traders like Morgan Stanley and Schwabb.
Pros: Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra Social Media Team, November 3, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Every year this program corrupts something. The 2024 tax year shut down my ability to open any other tax year I had on my computer. I was not able to do a single business return and lost all of my information. I am finally switching to another software. I have had enough.
No, I would not recommend this to a friend.
Value
5
Response from HRBlockBy Tra Social Media Team, November 3, 2025
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
I’m a CPA and this software is very difficult to use compared to other software I’ve used. Things that should be simple are not. The state programs are worse than the fed but none are good. I have no idea how non-CPAs can even produce a set of returns with this software.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Joy Social Media Team, October 31, 2025
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
I like having all business and personal returns in one place but the programs differ in how to enter data, print and file electronically. I have also had major problems with file formats in which it took me hours with support.
Pros: Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy Social Media Team, October 31, 2025
We appreciate your time in sharing this with us! If we can help to make you have a 5-star experience, please let us know if your follow-up survey. Your feedback is important to us!
It's a little easier this year, but still very buggy! It seems to crash at the most inopportune times. I think it took at least 15 tries to e-file One of my returns.
Cons: Time consuming, Hard to prepare
Value
2
Response from HRBlockBy Joy, Social Media Department, October 27, 2025
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
It was fairly easy to use, however the language used could be a little less technical.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Team, October 20, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. We understand that there may be areas where we can improve. We appreciate your business and value your input.