Customer reviews from HRBlock
H&R Block - Tax Software Premium & Business 2025 - Windows
Average customer rating
4
(9,565 Reviews)
Rating breakdown 9,565 reviews
5 Stars
5,217
4 Stars
1,672
3 Stars
1,022
2 Stars
688
1 Star
966
71%of customers recommend this product.
(
2,945 out of
4,148)
Customer Reviews for H&R Block - Tax Software Premium & Business 2025 - Windows
Customer Rating
3
8949 issues
on February 21, 2026
Posted by: Bullardog24
from Little Elm, TX
I started with Deluxe. Put in 27 crypto transactions and viewed the 8949 form. 26 of these transactions were short term and reported to the IRS. First page had transactions had 1-11 second page 15-26. Transactions 12-14 and 27 totally missing. 1099DA was fine but it’s the 8949 that gets filed with my taxes. Not good QA!
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Lexis, Social Media Team, February 22, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Customer Rating
5
H&R simple for blockheads to use! Even a CPA
on February 21, 2026
Posted by: Anonymous
from Michigan
Verified Purchase:Yes
Been a user for decades. Happy with this product.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Lexis, Social Media Team, February 22, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience at H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
3
Only thing great is it’s easy to follow direction
on February 20, 2026
Posted by: LaBill
from Independence Mo
Not happy with your H& R Premium program. I save the returns but if I need to go back to change information there’s nothing there and I need to input it all on again. Now I already transmitted a return and IRS has already accepted it but not it shows I haven’t filed it yet and I filed and paid the state. It’s one screwed up program I’ll think twice next year about this program .
Already lost one return I did and it’s not showing at all that it was filed.
Already lost one return I did and it’s not showing at all that it was filed.
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Eva, Social Media Department, February 21, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5
Great program. Very thorough, easy to navigate.
on January 22, 2026
Posted by: Rose MB
from JAX, FL
Love using this program. Been using this software for 15 years. It is very easy to use, there are helps every step of the way, ensures you'll be queried so you get the most out of tax filing and you can submit electronically.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, January 22, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: TheLargestAl
from Central KY
Verified Purchase:Yes
Too many calculation errors and incorrect carrying from federal to state returns (Kentucky). Now I have to file amended returns, but I will do them manually. No faith in a program where I have to double check every line.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Eva Social Media Team, November 25, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Bob215
Verified Purchase:Yes
Have been unable to import from your prior year software for several years. Creates much more work to re-enter everything.
Response from HRBlockBy Eva Social Media Team, November 17, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: selm
from Tampa, Fl.,
Verified Purchase:Yes
I have been using this program for over 10 years and I am very please with on how user friendly it is to operate
Pros: Easy to prepare, Easy to import documents, Fast
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy Social Media Team, November 10, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: DS 2024
from AL
Verified Purchase:Yes
H & R Business leaves out some important features. You have to leave the program to get some of the forms and instructions needed to complete the tax forms.
Cons: Hard to prepare
Response from HRBlockBy Joy Social Media Team, November 10, 2025
Thank you for bringing your experience to our attention. We're disappointed to learn that we didn't meet your expectations during your recent visit. Ensuring customer satisfaction is our top priority, and we're eager to address any issues you encountered. Please contact our support team at 1-800-472-5625 so we can assist you further.
Written by a customer while visiting HRBlock