Customer reviews from HRBlock
H&R Block - Tax Software Premium & Business 2025 - Windows
Average customer rating
4
(9,565 Reviews)
Rating breakdown 9,565 reviews
5 Stars
5,217
4 Stars
1,672
3 Stars
1,022
2 Stars
688
1 Star
966
71%of customers recommend this product.
(
2,945 out of
4,148)
Customer Reviews for H&R Block - Tax Software Premium & Business 2025 - Windows
Posted by: Whardi
Verified Purchase:Yes
Software was helpful but I had a difficult time of seeing the reasons for some of the errors identified by the software.
Response from HRBlockBy Tra Social Media Team, February 25, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Laslo
from Boxford, MA
Verified Purchase:Yes
This is actually two products in one. The software for personal taxes (form 1040, etc) is top notch. The interview process is easy to navigate. And the user interface is intuitive. Not so with the business software form 1041, etc). This is clunky and confusing. Instead of completing forms through a straightforward interview, it is more like entering data into fillable pdfs. At least it does the arithmetic for you. But this product is ugly.
Pros: Easy to prepare
Cons: Hard to prepare
No, I would not recommend this to a friend.
Response from HRBlockBy Tra Social Media Team, February 25, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5
Just go through each interview step, easy to do.
on February 24, 2026
Posted by: Anonymous
from Michigan
Verified Purchase:Yes
I have been using this Tax software for a very long time. It has always preformed and I was able to get support when I needed it.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, February 24, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Long Island
Verified Purchase:Yes
Been using HR Block for about 20 years. I had technical problems with the 2024 software. Just purchased the 2025 program and everything worked fine.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, February 24, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: DecadesLongUser
Verified Purchase:Yes
I can't file my return because the software can't properly calculate form 8962 and updates are not going out fast enough. Such a disappointment.
Response from HRBlockBy Sydney, Social Media Department, February 23, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Turbo26
from Wheeling, West Virginia
Verified Purchase:Yes
I love this software program; I buy it every year!
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, February 23, 2026
We are so happy to hear about your great experiences! We appreciate your time & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Florida
Verified Purchase:Yes
Extremely difficult to use and understand. The software generates many warnings and errors without meaningful explanations. The software should issue errors and warning as soon as any incorrect/incompatible data that would later lead to those errors and warnings are entered, instead of issuing a dozen of errors/warning when the client enters the filing section of the software and without any meaningful/helpful assistance/explanations.
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Sydney, Social Media Department, February 23, 2026
Thank you for your feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from California
Verified Purchase:Yes
I had many issues with the Business software. It kept corrupting the return and I had to start over 3 times. It was because a few forms for California were not yet available it would hang. I think this corrupted the files. I always have to open last file. If I simply choose the return from the list it crashes.
Cons: Time consuming, Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sydney, Social Media Department, February 23, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock