Customer reviews from HRBlock
H&R Block - Tax Software Premium & Business 2025 - Windows
Average customer rating
4
(9,565 Reviews)
Rating breakdown 9,565 reviews
5 Stars
5,217
4 Stars
1,672
3 Stars
1,022
2 Stars
688
1 Star
966
71%of customers recommend this product.
(
2,945 out of
4,148)
Customer Reviews for H&R Block - Tax Software Premium & Business 2025 - Windows
Posted by: BigMac07
from MI
Verified Purchase:Yes
Software is relatively easy to use. Step by step instructions are straightforward. Biggest issues are that the company file can only be saved to a hard drive, not the cloud and occasionally, the program requires you to open it from the program86 file instead of the desktop. But the actual program is great to use.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, February 26, 2026
We’re so happy to hear about your good experience! We appreciate your time & business and thank you for the valuable feedback! Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
2
Premium & Business Does Not Work on Macbook
on February 26, 2026
Posted by: ctc Review 2025
from Mandeville, LA
Verified Purchase:Yes
I have been a consistent annual user of the Premium & Business tax preparation software for years and unfortunately this is the first year I have had problems. I'm running it on an Apple Macbook with Parallels VM software, installed on Windows 11 Pro. Apparently there is a major issue with the current edition tax prep business software not being able to run on this set-up, first time that I've ever had the issue. The personal tax prep module works completely fine and without issue. I need the business software to prepare one (1) form 1041 trust return and it looks like I'm going to have to look elsewhere not only for this tax year 2025 but for subsequent years. Unfortunate...
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Sydney, Social Media Department, February 26, 2026
Thank you for your feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: electronic filing trouble
from East Texas
Verified Purchase:Yes
It is very frustrating to try and try to e-file and be unable to because the program "needs to be updated" yet never gets updated. I was able to e-file after I took the program to another computer. Why is this so hard.
Pros: Easy to prepare, Fast
Value
5
Response from HRBlockBy Sydney, Social Media Department, February 26, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Rose3
Verified Purchase:Yes
I bought the software, but I could only use it 2 times, but it is supposed to let me make 5 e-files. How is this determined? By activation code, email, or the PC I am on?
Response from HRBlockBy Sydney, Social Media Department, February 26, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Arizona
Verified Purchase:Yes
I have been using this software for several years and i find it easy to use.
Pros: Easy to prepare, Easy to import documents
Value
5
Response from HRBlockBy Sierra, Social Media Department, February 27, 2026
Thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
I was not able to efile OK 511.
I was not able to efile Fed 1041 or OK 513.
I should have been told efile was not an option BEFORE I purchased your product.
I was not able to efile Fed 1041 or OK 513.
I should have been told efile was not an option BEFORE I purchased your product.
Cons: Time consuming
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Sydney, Social Media Department, February 26, 2026
Thank you for your feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: okay34
Verified Purchase:Yes
I bought the program to be able to do a form 1041 and 1040. I have used the Deluxe program for years and very satisfied with the results.
I reviewed the different types of returns that I could use the Premium and Business for and that is the reason I purchased it.
Doing the 1040 was the same as using the Deluxe, was pleased with that.
Doing the 1041 was a challenge. Was able to finalize get the return completed and tried to EFile, but was notified that I could not EFile but do a paper copy. I was unhappy that in the research that you could not EFile a 1041 with this program and this is the reason for overall rating
I reviewed the different types of returns that I could use the Premium and Business for and that is the reason I purchased it.
Doing the 1040 was the same as using the Deluxe, was pleased with that.
Doing the 1041 was a challenge. Was able to finalize get the return completed and tried to EFile, but was notified that I could not EFile but do a paper copy. I was unhappy that in the research that you could not EFile a 1041 with this program and this is the reason for overall rating
I would recommend this to a friend!
Value
3
Response from HRBlockBy Tra Social Media Team, February 25, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: OneStar
from Colorado
Verified Purchase:Yes
I contacted my State to ask why I was being charged to e‑file. They told me the fee isn’t from them — it’s HR Block charging it. I purchased what I thought was a complete tax package, not a bait‑and‑switch add‑on.
Value
1
Response from HRBlockBy Tra Social Media Team, February 25, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock