Customer reviews from HRBlock
H&R Block - Tax Software Premium & Business 2025 - Windows
Average customer rating
4
(9,565 Reviews)
Rating breakdown 9,565 reviews
5 Stars
5,217
4 Stars
1,672
3 Stars
1,022
2 Stars
688
1 Star
966
71%of customers recommend this product.
(
2,945 out of
4,148)
Customer Reviews for H&R Block - Tax Software Premium & Business 2025 - Windows
Posted by: Ron001
from Tyler Texas
Verified Purchase:Yes
Premium and Business meets my needs and I have used it for over 10 years. I use the Business program to do trust taxes. It works, but that part is not as advanced as the main premium program. It would be great if it could import the previous year’s taxes.
Pros: Maximizes refund, Easy to import documents
Cons: Time consuming, Doesn't maximize refund, Hard to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Department, February 28, 2026
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: RH365
from Missouri
Verified Purchase:Yes
Always very intuitive.
NOTE: Had an issue installing on my PC with Norton 365; had to disable parts of virus protection to install and keep H&R Block on my PC.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Jhz140
from TX
Verified Purchase:Yes
Bought this business product for an estate 1041.
Was expecting an interview section to start the return. However, we were on our own to input information.
Was expecting an interview section to start the return. However, we were on our own to input information.
Cons: Time consuming, Hard to prepare
Value
3
Response from HRBlockBy Eva, Social Media Department, February 28, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Bulldog Bob
Verified Purchase:Yes
I think the program is right on track. One thing i don't like is having to print all of schedules 1 and 3 even
when the lines are all ZERO.
when the lines are all ZERO.
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
Can the e-file limit be increased? It would help -
E-filing is encouraged and then impediments are put in place
E-filing is encouraged and then impediments are put in place
Cons: Hard to prepare
Value
3
Response from HRBlockBy Sierra, Social Media Department, February 27, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
1
Going back to Turbo Tax Next Year
on February 27, 2026
Posted by: BillingsTaxPayer
from Billings, MT
Very disappointed in the quality of this as compared to Turbo Tax. Felt very dated with their dialogs and bugs. Forcing you to install a PDF Printer when one already exists on the system, the fixed screen widths, and the fact that it took until 2/27/2026 to get all the forms needed (some of this was the IRS, but Turbo Tax was ready to file a day before).
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Sierra, Social Media Department, February 27, 2026
Thank you for bringing your experience to our attention. We're disappointed to learn that we didn't meet your expectations during your recent visit. Ensuring customer satisfaction is our top priority, and we're eager to address any issues you encountered. Please contact our support team at 1-800-472-5625 so we can assist you further.
Written by a customer while visiting HRBlock
Posted by: LDMc
from Lincolnton NC
Verified Purchase:Yes
I purchased Premium & Business and only Premium functions as expected. Business will not load or work on either laptop. I used this business product for 3-4 years without issue until now.
Pros: Easy to prepare, Fast
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Sierra, Social Media Department, February 27, 2026
Thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time. Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock
Posted by: HR BLOCK 2025 Tax Review
from Michigan
Verified Purchase:Yes
IRS tax forms still not available i.e. 4562 & supplements
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
3
Response from HRBlockBy Sierra, Social Media Department, February 27, 2026
Thank you for your positive feedback! We're glad to hear that you had a good experience during your visit. Your input is valuable to us, and we're here to assist you in any way we can. We appreciate your business and look forward to serving you again soon!
Written by a customer while visiting HRBlock