Customer reviews from HRBlock
H&R Block - Tax Software Premium & Business 2025 - Windows
Average customer rating
4
(9,548 Reviews)
Rating breakdown 9,548 reviews
5 Stars
5,209
4 Stars
1,667
3 Stars
1,020
2 Stars
687
1 Star
965
71%of customers recommend this product.
(
2,934 out of
4,136)
Customer Reviews for H&R Block - Tax Software Premium & Business 2025 - Windows
Posted by: Anonymous
from Florida
Verified Purchase:Yes
The personal taxes software is fairly easy to navigate, but the business software is confusing and always ends up with a lot of errors to fix that weren't addressed in the interview. This causes a lot of wasted time going back through the forms trying to correct everything, and even when is says it's good, you still get an error R0000-232 message from the IRS after you've filed.
Pros: Maximizes refund
Cons: Time consuming
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Eva, Social Media Department, February 28, 2026
Thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time. Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from North Carolina
Verified Purchase:Yes
I've been using this software for several years and really like how easy it is to file my tax returns correctly.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Tombow
from North Carolina
Verified Purchase:Yes
I subscribed to the automatic yearly downloads , to my email, and have not seen any in 2 years
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Department, February 28, 2026
Thank you for taking time to provide a rating! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
The individual tax software is great, I have used it for years. This year I also bought the business software. The business software is the worst tax program I have ever used. The program constantly shuts down in the middle of my work. Would never buy again.
Value
2
Response from HRBlockBy Eva, Social Media Department, February 28, 2026
Thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time. Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from New York
Verified Purchase:Yes
Estrella Romero is thorough, professional, prompt and honest.
She deserves the best possible ratings.
Even though we are moving out of the state, we still plan on using her as our accountant.
She deserves the best possible ratings.
Even though we are moving out of the state, we still plan on using her as our accountant.
Pros: Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Ron001
from Tyler Texas
Verified Purchase:Yes
Premium and Business meets my needs and I have used it for over 10 years. I use the Business program to do trust taxes. It works, but that part is not as advanced as the main premium program. It would be great if it could import the previous year’s taxes.
Pros: Maximizes refund, Easy to import documents
Cons: Time consuming, Doesn't maximize refund, Hard to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Department, February 28, 2026
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: RH365
from Missouri
Verified Purchase:Yes
Always very intuitive.
NOTE: Had an issue installing on my PC with Norton 365; had to disable parts of virus protection to install and keep H&R Block on my PC.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Jhz140
from TX
Verified Purchase:Yes
Bought this business product for an estate 1041.
Was expecting an interview section to start the return. However, we were on our own to input information.
Was expecting an interview section to start the return. However, we were on our own to input information.
Cons: Time consuming, Hard to prepare
Value
3
Response from HRBlockBy Eva, Social Media Department, February 28, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock