Customer reviews from HRBlock
H&R Block - Tax Software Premium & Business 2025 - Windows
Average customer rating
4
(9,548 Reviews)
Rating breakdown 9,548 reviews
5 Stars
5,209
4 Stars
1,667
3 Stars
1,020
2 Stars
687
1 Star
965
71%of customers recommend this product.
(
2,934 out of
4,136)
Customer Reviews for H&R Block - Tax Software Premium & Business 2025 - Windows
Customer Rating
1
No support for preparing 1099-NEC in Prem Business
on February 28, 2026
Posted by: Grs52
from Cambridge, WI
Verified Purchase:Yes
Useless.
My question was how to prepare a 1099-NEC for my non-emp contractors, which the Premium Business software is supposed to do. I do not find any module to create these in my software installation.
The support person didn’t have any idea what I was talking about.
My question was how to prepare a 1099-NEC for my non-emp contractors, which the Premium Business software is supposed to do. I do not find any module to create these in my software installation.
The support person didn’t have any idea what I was talking about.
Pros: Easy to import documents
Cons: Time consuming
Response from HRBlockBy Eva, Social Media Department, February 28, 2026
Thank you for taking time to provide a rating! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
4
Premium great...business needs a lot of help
on February 28, 2026
Posted by: JRK1952
from Deer River NY
Verified Purchase:Yes
The personal income tax premium was great. I trust it. The business side leaves a lot to be desired. It kept closing ("The program encountered an unexpected error and needs to close"). This only began when I downloaded the NY state forms. Multiple tries as updating the program with the same result. I was able to bypass it by opening the forms directly and doing the work on them following last year's 1041 as a guide. But, the interview interface should have worked, and it didn't. I am not happy about that. To boot, it will not allow me to efile, and NY requires efile according to the information in the instructions. You need to invest some time having the developers fix these glitches.
Pros: Easy to prepare
Cons: Time consuming
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Dc1912
Verified Purchase:Yes
I bought this thinking it would be a good thing. There is no direction and no benefit of using this. Not only do you have to buy the software, you also have to pay to mail the return. Not even close to being worth it.
Response from HRBlockBy Eva, Social Media Department, February 28, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: mdorth
Verified Purchase:Yes
I have used this product for over 5years and it makes my life very comfortable.
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Georgia
Verified Purchase:Yes
I have been using this product for a number of years and I have never had problems with the IRS. I added the business software this year and I was able to produce the reporting and forms that I needed.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: My tax mo
from Salem, NH
Verified Purchase:Yes
Excellent software with user friendly interface and design!
Pros: Easy to prepare
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Ohio
Verified Purchase:Yes
I was able to do my return in a timely manner and accurately.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: DEfiler
from Delaware
Verified Purchase:Yes
Entered all my data into HRBlock Premium & Business 2025 Software and was ready to file my returns electronically on Feb. 10, but HRBlock software kept telling me a needed update for certain forms would be available "soon." So, an update came on Feb. 13, but alas, it was not the one I needed to file my return. Message said next update would be Feb. 20. What is this? TurboTax updates its software much more frequently. So, on Feb. 13, I bought Turbo Tax online, re-entered my date, and filed that day!! Got my refunds already. I'll NEVER use HRBlock software again. The IT group seems to drag its feet in getting important updates out.
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Eva, Social Media Department, February 28, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock