Customer reviews from HRBlock
H&R Block - Tax Software Premium & Business 2025 - Windows
Average customer rating
4 out of 5
4
(9,565 Reviews)
Open Ratings Snapshot
Rating breakdown 9,565 reviews
5 Stars
5,217
4 Stars
1,672
3 Stars
1,022
2 Stars
688
1 Star
966
71%of customers recommend this product. 
(
2,945 out of 4,148
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Tax Software Premium & Business 2025 - Windows
Customer Rating
4 out of 5
4
Great features
on February 28, 2026
Posted by: Vic12
from NC
Verified Purchase:Yes
I bought in November and was easy and accurate software.
Pros: Easy to prepare, Fast
Cons: Time consuming
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
Awful for business. Don’t waste your money.
on February 28, 2026
Posted by: Ro91
from San Diego
Verified Purchase:Yes
Business would not get passed the “calculating depreciation, please wait”. I had to open a different return and manually enter everything. The software has been declining every year, but I’m looking for a new software at this point. I’m extremely disappointed. I’ve been a loyal customer for years.
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
1 out of 5
1
Response from HRBlockBy Max, Social Media Team, March 1, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize that you didn’t have a positive experience.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Not user friendly
on February 28, 2026
Posted by: Ronk 1944
from Columbia sc
Verified Purchase:Yes
I prefer another suppliers product that I was using on previous years but would not run on my windows 10. It was more user friendly.
Pros: Easy to import documents
Cons: Hard to prepare
Value
3 out of 5
3
Response from HRBlockBy Max, Social Media Team, March 1, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize that you didn’t have a positive experience.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Poor testing and poor support
on February 28, 2026
Posted by: User31415
Verified Purchase:Yes
The software had issues just installing and running on two different machines. Multiple support calls over weeks was not helpful. The business software did a poor job explaining questions leaving me to research on my own what was required. Personal did import from the previous year ok across OS platforms.
Pros: Easy to import documents
Cons: Time consuming, Hard to prepare
Value
5 out of 5
5
Response from HRBlockBy Max, Social Media Team, March 1, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize that you didn’t have a positive experience.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Repeat customer
on February 28, 2026
Posted by: Anonymous
from Green Valley AZ
Verified Purchase:Yes
With my son, this is our 6th or 7th year using your software
Pros: Easy to prepare
Value
5 out of 5
5
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Great product
on February 28, 2026
Posted by: Anonymous
from New Jersey
Verified Purchase:Yes
Purchased this software since 2002 best software for taxes
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Max, Social Media Team, March 1, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Business software was not working
on February 28, 2026
Posted by: Anonymous
from MA
Verified Purchase:Yes
I bought 3 months ago. Premium tax is good but business oftware was not working properly. I did not use it
Pros: Easy to prepare
Cons: Time consuming
Value
4 out of 5
4
Response from HRBlockBy Max, Social Media Team, March 1, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
You fill out my form from last years form.
on February 28, 2026
Posted by: Anonymous
from Milan TN
Verified Purchase:Yes
You do not tell me when IRS accepted my 1065 return.
Only my 1040, why not my 1065 return??
You have never corrected you B from on the 1065 when it says if I check yes to all of them, then I do not have to file the other forms. Every year I have to call you and wait for hours, then I finally get it fixed, because the error is new red. This year you changed it to yellow and I did have to fix it, but they accepted it with yellow errors saying with writing.
Cons: Time consuming, Hard to prepare
Value
2 out of 5
2
Response from HRBlockBy Max, Social Media Team, March 1, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
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