Customer reviews from HRBlock
H&R Block - Tax Software Basic 2025 - Windows, Mac OS
Average customer rating
4.5
(13,635 Reviews)
Rating breakdown 13,635 reviews
5 Stars
9,958
4 Stars
2,072
3 Stars
704
2 Stars
354
1 Star
547
89%of customers recommend this product.
(
5,643 out of
6,322)
Customer Reviews for H&R Block - Tax Software Basic 2025 - Windows, Mac OS
Posted by: GMW106
Verified Purchase:Yes
Need to print Tax Summary page. Not the whole tax submital.
Response from HRBlockBy Abigail, Social Media, March 2, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Stev99
Verified Purchase:Yes
I’m a repeat customer because this program makes taxes easy and fast even for a more challenging return. It’s also reasonably priced allowing 5 returns to be e-filed. My family used 3.
Response from HRBlockBy Max, Social Media Team, March 3, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5
If you make a mistake, H & R Block software helps
on March 2, 2026
Posted by: feralcat
from Florida
Verified Purchase:Yes
For the second year, I have made mistakes on my return. Each time H & R Block software has been able to guide me to the steps to make corrections. VERY thankful for this service and hope to be a first time success next year.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 3, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Florida
Verified Purchase:Yes
I have used H&R Block tax software for many years. Easy to use.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 3, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Happy Grandparent
from Bay City, TX
Verified Purchase:Yes
I have used this software for 15+ years always with no problems.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 3, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Wally0855
from Spring Hill, Tennessee
Verified Purchase:Yes
I have used H&R Block software for 25 to 30 years
I don't remember the first year I bought it. It has always been easy to use, especially when my returns were much more complicated. I have no need to try any other product. I have never worried about an audit!
I don't remember the first year I bought it. It has always been easy to use, especially when my returns were much more complicated. I have no need to try any other product. I have never worried about an audit!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Max, Social Media Team, March 3, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Reno
Verified Purchase:Yes
This product makes it so easy to do your tax s and file them
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 3, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Taxman16yrs
from Fl
Verified Purchase:Yes
I had to buy the software twice because trying to install it on an office computer. It get blocked five times and then I got locked out, so I installed the software at home and used it like I had for the last 1010 years at least and it worked fine, but I’ve paid twice instead of once.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
3
Response from HRBlockBy Abigail, Social Media, March 2, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock