Customer reviews from HRBlock
H&R Block - Tax Software Basic 2025 - Windows, Mac OS
Average customer rating
4.5
(13,633 Reviews)
Rating breakdown 13,633 reviews
5 Stars
9,957
4 Stars
2,071
3 Stars
704
2 Stars
354
1 Star
547
89%of customers recommend this product.
(
5,642 out of
6,320)
Customer Reviews for H&R Block - Tax Software Basic 2025 - Windows, Mac OS
Posted by: Stev99
Verified Purchase:Yes
I’m a repeat customer because this program makes taxes easy and fast even for a more challenging return. It’s also reasonably priced allowing 5 returns to be e-filed. My family used 3.
Response from HRBlockBy Max, Social Media Team, March 3, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5
If you make a mistake, H & R Block software helps
on March 2, 2026
Posted by: feralcat
from Florida
Verified Purchase:Yes
For the second year, I have made mistakes on my return. Each time H & R Block software has been able to guide me to the steps to make corrections. VERY thankful for this service and hope to be a first time success next year.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 3, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Florida
Verified Purchase:Yes
I have used H&R Block tax software for many years. Easy to use.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 3, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Happy Grandparent
from Bay City, TX
Verified Purchase:Yes
I have used this software for 15+ years always with no problems.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 3, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Wally0855
from Spring Hill, Tennessee
Verified Purchase:Yes
I have used H&R Block software for 25 to 30 years
I don't remember the first year I bought it. It has always been easy to use, especially when my returns were much more complicated. I have no need to try any other product. I have never worried about an audit!
I don't remember the first year I bought it. It has always been easy to use, especially when my returns were much more complicated. I have no need to try any other product. I have never worried about an audit!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Max, Social Media Team, March 3, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Reno
Verified Purchase:Yes
This product makes it so easy to do your tax s and file them
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 3, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Taxman16yrs
from Fl
Verified Purchase:Yes
I had to buy the software twice because trying to install it on an office computer. It get blocked five times and then I got locked out, so I installed the software at home and used it like I had for the last 1010 years at least and it worked fine, but I’ve paid twice instead of once.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
3
Response from HRBlockBy Abigail, Social Media, March 2, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: TXCOP128
Verified Purchase:Yes
AS ALWAYS. GOT MY REFUND IN LESS THAN THREE WEEKS.
Response from HRBlockBy Abigail, Social Media, March 2, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock