Customer reviews from HRBlock
H&R Block - Tax Software Basic 2025 - Windows, Mac OS
Average customer rating
4.5
(13,633 Reviews)
Rating breakdown 13,633 reviews
5 Stars
9,957
4 Stars
2,071
3 Stars
704
2 Stars
354
1 Star
547
89%of customers recommend this product.
(
5,642 out of
6,320)
Customer Reviews for H&R Block - Tax Software Basic 2025 - Windows, Mac OS
Posted by: RobT142
from West Palm Beach
Verified Purchase:Yes
I have been using this software to do my taxes for many years. The user interface is intuitive and straightforward and each year i am able to use the previous year as a template to easily complete the current year's tax filing. Submitting the return to the IRS is simple and forms are easily printed or saved electronically.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Abigail, Social Media, March 2, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Florida
Verified Purchase:Yes
Have used this program for several years and always been very pleased with it. Had some difficulty this year due to the passing of my spouse. Somewhat confusing and uncertain that it was handled correctly. Can only wait to see how IRS responds. Thank you
Cons: Hard to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Abigail, Social Media, March 2, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: MTA1344
from Florida
Verified Purchase:Yes
Easy to use, easy to understand. I have used H&R Block software for many, many years.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Abigail, Social Media, March 2, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: DJO52
from South Dakota
Verified Purchase:Yes
It was not very transparent how the software actually calculated our taxes, and when I questioned the AI, it explained some of the process but never did get to the discrepancy being due to the calculation of capital gains taxes separate from other income.
I would recommend this to a friend!
Value
4
Response from HRBlockBy Abigail, Social Media, March 2, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Houston, TX
Verified Purchase:Yes
After struggling with my taxes for more than three decades, downloading my first H&R Block software about seven years ago was a welcome blast of relief. I've been able to navigate through deductions, annual changes in tax laws and payments as well as refunds. And with strong confidence that each filing is correct. Thanks.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 3, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Memphis, Tennessee
Verified Purchase:Yes
The program overall is very good. No serious complaints. I've used it for several years. I go directly to filling in forms because it's just a matter of plugging in data provided on 1099 forms. The listing of "worksheets" needs to be consistent in format. There should be a clear and obvious worksheet in the listing (within the parentheses) of forms for interest, dividends, capital gains and RMD distributions. The accuracy review items flagged should take you directly to each item that needs to be corrected rather than having to hunt it down.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Abigail, Social Media, March 2, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Miami, FL
Verified Purchase:Yes
I used it for the last five years, and I'm happy with it.
Pros: Easy to prepare
Response from HRBlockBy Abigail, Social Media, March 2, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: GMW106
Verified Purchase:Yes
Need to print Tax Summary page. Not the whole tax submital.
Response from HRBlockBy Abigail, Social Media, March 2, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock