Customer reviews from HRBlock
H&R Block - Tax Software Basic 2025 - Windows, Mac OS
Average customer rating
4.5
(13,633 Reviews)
Rating breakdown 13,633 reviews
5 Stars
9,957
4 Stars
2,071
3 Stars
704
2 Stars
354
1 Star
547
89%of customers recommend this product.
(
5,642 out of
6,320)
Customer Reviews for H&R Block - Tax Software Basic 2025 - Windows, Mac OS
Posted by: FAIRLANEJOHN
from Justice, IL
Verified Purchase:Yes
I've been using H&R Block Tax software for almost 10 years. It's very accurate and essy to use. It s a great value.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 3, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: CHELITOTO
Verified Purchase:Yes
I’ve been doing my taxes using this software for the last 10 years always easy to use following instructions and I highly recommend it
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 3, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: crusing
from Wi.
Verified Purchase:Yes
program did not check box saying "lived in U.S. more than half the year" even though there was a screen saying name, state Wi., lived entire year here. Everything else was very good. Would like to be able to check a box saying will use standard deduction, without having to go through checking possible itemize deductions, that was a waste of my time.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
3
Response from HRBlockBy Max, Social Media Team, March 3, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Victoria, TX
Verified Purchase:Yes
The steps for inputting data were very logical and thorough
Pros: Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, March 3, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Tedblue
from FL
Verified Purchase:Yes
I have used this software for 8 years or more Easy to use
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, March 3, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Dayton, Ohio
Verified Purchase:Yes
I have been using this product for years - first rate/
Pros: Easy to prepare, Fast
Value
4
Response from HRBlockBy Max, Social Media Team, March 3, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Texas
Verified Purchase:Yes
I have used H & R Block software for several years and have been quite happy with it. The fact that this year Merrill Lynch was not included in the banks/investment companies that I could access online caused problems and made the whole preparation process much more difficult. I will explore moving to Turbo Tax due to this problem. Otherwise, I still like the H & R Block software and am comfortable using it.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra Social Media Team, March 3, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Warrington, PA
Verified Purchase:Yes
I've been using H&R Block software for 20+ years. I've always liked it. This year, several of the forms I needed were not ready until Feb 27th. The program and your website blamed it on the IRS, but this is not true. I know others who used Turbo Tax and tax prepares and the forms were ready by end of January. Getting a large refund, this was not a welcomed issue with Block.
Pros: Easy to prepare
Cons: Time consuming
Value
3
Response from HRBlockBy Tra Social Media Team, March 3, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock