Customer reviews from HRBlock
H&R Block - Tax Software Basic 2025 - Windows, Mac OS
Average customer rating
4.5
(13,633 Reviews)
Rating breakdown 13,633 reviews
5 Stars
9,957
4 Stars
2,071
3 Stars
704
2 Stars
354
1 Star
547
89%of customers recommend this product.
(
5,642 out of
6,320)
Customer Reviews for H&R Block - Tax Software Basic 2025 - Windows, Mac OS
Posted by: Anonymous
from Irving, TX
Verified Purchase:Yes
I been using H&R Block tax software for over 20 years.
It makes it so easy. I keep telling this to my friends and family that pay someone else to do their taxes. My taxes aren’t a slam dunk either. I have rental property. I’ve always been satisfied and confident that my taxes are done right. And, it really doesn’t take that much time either. Thanks
It makes it so easy. I keep telling this to my friends and family that pay someone else to do their taxes. My taxes aren’t a slam dunk either. I have rental property. I’ve always been satisfied and confident that my taxes are done right. And, it really doesn’t take that much time either. Thanks
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, March 4, 2026
We are so happy to hear about your great experiences! We appreciate your time & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Be nice to all
Verified Purchase:Yes
Thank you for not asking to purchase state part like you did last year when my state has no income tax.
One more improvement I would like to see.
When you are not done with form updates please let us know if any will apply to me, or not.
That way we don't have to wait for the next update when it is not needed.
One more improvement I would like to see.
When you are not done with form updates please let us know if any will apply to me, or not.
That way we don't have to wait for the next update when it is not needed.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, March 4, 2026
We’re so happy to hear about your good experience! We appreciate your time & business and thank you for the valuable feedback! Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: taxmancometh
from Wellington FL
Verified Purchase:Yes
Been using Block software for years. Easy to set up. Easy to work through. Detailed enough if my taxes were even more complex. Was a Tax-aide volunteer for decades and your software is far simpler that the one provided us.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, March 4, 2026
We are so happy to hear about your great experiences! We appreciate your time & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Don1947
from Denton, Tx
Verified Purchase:Yes
Not great! You said my forms were accepted by IRS. Then all of sudden they needed something else. They were supposed to send me a letter telling me…no letter so far. I don’t know what to do to get my refund. A very unhappy customer!
Pros: Easy to prepare
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Maria, Social Media Team, March 4, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: JimZ70
Verified Purchase:Yes
Simple and efficient tax preparation. Delayed submittal because the IRS could not get the Depreciation form finalized.
Response from HRBlockBy Sydney, Social Media Department, March 4, 2026
We’re so happy to hear about your good experience! We appreciate your time & business and thank you for the valuable feedback! Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: CAMTAX
from jOHNSTOWN PA
Verified Purchase:Yes
Been using H&R Block tax software for years now and have never had any issues.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sydney, Social Media Department, March 4, 2026
We’re so happy to hear about your good experiences! We appreciate your time & business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Pond
from Florida
Verified Purchase:Yes
I have used H & R Block Basic for years. Easy to load information from previous year. Complete return step by step and you'll be done fast. Guaranteed best refund.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 3, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Clicker
from Port Charlotte, FL
Verified Purchase:Yes
Have used your software for over 20 years. Easy to use!
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 3, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock