Customer reviews from HRBlock
H&R Block - Tax Software Basic 2025 - Windows, Mac OS
Average customer rating
4.5
(13,633 Reviews)
Rating breakdown 13,633 reviews
5 Stars
9,957
4 Stars
2,071
3 Stars
704
2 Stars
354
1 Star
547
89%of customers recommend this product.
(
5,642 out of
6,320)
Customer Reviews for H&R Block - Tax Software Basic 2025 - Windows, Mac OS
Posted by: DIYTaxes55
from Texas
Verified Purchase:Yes
I have relied on H&R Block software to file my taxes myself over many years and still find it easy and reliable to use.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 6, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Bugnagn
from Tennessee
Verified Purchase:Yes
When doing the final check for errors, it said the depreciation of rental property form was not up to date. I updated the program and still got the error. AI in the software was useless. Had to call and after going through multiple menus was finally put on hold for 10 minutes. Agent was also unable to figure it out but I finally found the right page that indicated the form would be available in 3 days. Finally got it done but it was painful.
No, I would not recommend this to a friend.
Value
5
Response from HRBlockBy Eva, Social Media Department, March 7, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: elnore
from New Hampshire
Verified Purchase:Yes
I've used this software for about 5 years now and can't imagine doing my taxes without it. Great product!
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Response from HRBlockBy Sydney, Social Media Department, March 5, 2026
We are so happy to hear about your great experiences! We appreciate your time & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Texas
Verified Purchase:Yes
I bought this H&R Block basic 2025 software and it is perfect For what I am needing
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Sydney, Social Media Department, March 5, 2026
We are so happy to hear about your positive experience! We appreciate your time & business and thank you for taking time out of your day to provide us with valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Wetbrook, ME
Verified Purchase:Yes
I use this product every year, and it makes the process worry-free and so much easier.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, March 5, 2026
We are so happy to hear about your great experiences! We appreciate your time & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Phakr
from Gainesville, FL
Verified Purchase:Yes
I have used H& R Block software for 20 years. It has made tax season bearable.
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Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 6, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Casselberry, Florida
Verified Purchase:Yes
Have used your tax program for many years. Extremely satisfied.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 6, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: tried4xbutnamestaken
from Concord, NH
Verified Purchase:Yes
So - so. Some parts were easy to do. I thought other parts were a bit confusing.
Pros: Maximizes refund
Cons: Hard to prepare, Hard to import documents
Value
2
Response from HRBlockBy Sierra, Social Media Department, March 6, 2026
Thank you for bringing your experience to our attention. We're disappointed to learn that we didn't meet your expectations during your recent visit. Ensuring customer satisfaction is our top priority, and we're eager to address any issues you encountered. Please contact our support team at 1-800-472-5625 so we can assist you further.
Written by a customer while visiting HRBlock