Customer reviews from HRBlock
H&R Block - Tax Software Basic 2025 - Windows, Mac OS
Average customer rating
4.5 out of 5
4.5
(13,633 Reviews)
Open Ratings Snapshot
Rating breakdown 13,633 reviews
5 Stars
9,957
4 Stars
2,071
3 Stars
704
2 Stars
354
1 Star
547
89%of customers recommend this product. 
(
5,642 out of 6,320
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Tax Software Basic 2025 - Windows, Mac OS
Customer Rating
5 out of 5
5
Quick and easy
on March 6, 2026
Posted by: Anonymous
from Jacksonville, FL
Verified Purchase:Yes
Download and installation went quickly - easy to use.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy CorrinaSocial Media DepartmentMarch 7, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Foreign tax credit fail failure
on March 6, 2026
Posted by: Jack27658
from Washington DC
Verified Purchase:Yes
I found it disappointing that the program would not accept “RIC“ meaning regulated investment company as the foreign country that is the source of a foreign tax. I had to do a workaround to get the credit to show.
Pros: Easy to import documents
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy MaxSocial Media TeamMarch 8, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize that you didn’t have a positive experience.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Easy to use and covers everything I need.
on March 6, 2026
Posted by: rolson24
from Dallas TX
Verified Purchase:Yes
The PC Program was easy to use. As it is every year.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy SierraSocial Media DepartmentMarch 6, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Trust in H and R Block
on March 6, 2026
Posted by: Anonymous
from Bellingham Washington
Verified Purchase:Yes
I've been using this tax software for more than 20 years. I really like it. But I have 2 suggestions to make it a better product.
1. When printing it out, all the extra pages with the 1040 print out. Most of them are not necessary because there is nothing on them. A waste of paper and ink.
2. When entering 1099-B transactions its a little confusing where to put them.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy SierraSocial Media DepartmentMarch 6, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
1040X
on March 6, 2026
Posted by: 1040X
Verified Purchase:Yes
Have used H&R Block Tax Cut software for 12 years. First time I had to file 1040X. Instructions are not very conducive to accomplishing this. Had to call to get correct information on how to file electronically. Although not a generally used process, should be better documented!
Response from HRBlockBy SierraSocial Media DepartmentMarch 6, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Death and taxes
on March 6, 2026
Posted by: Anonymous
from Pa
Verified Purchase:Yes
Buy it every year even though our taxes are simple. I like the support and validation checks.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy CorrinaSocial Media DepartmentMarch 7, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Easy to use
on March 6, 2026
Posted by: MimitwoFour
from Florida
Verified Purchase:Yes
This is my 40th year for using TaxCut. I've always found it easy to use. It meets my requirements perfectly.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy SierraSocial Media DepartmentMarch 6, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
on March 5, 2026
Posted by: Elvis is in the building
from Houston, Texas
Verified Purchase:Yes
I have used this for years and it has always been reliable. My only suggestion would be to add window before e-filing to ask about IP PIN...so returns don't get rejected.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy SierraSocial Media DepartmentMarch 6, 2026
Thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
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