Customer reviews from HRBlock
H&R Block - Tax Software Basic 2025 - Windows, Mac OS
Average customer rating
4.5
(13,633 Reviews)
Rating breakdown 13,633 reviews
5 Stars
9,957
4 Stars
2,071
3 Stars
704
2 Stars
354
1 Star
547
89%of customers recommend this product.
(
5,642 out of
6,320)
Customer Reviews for H&R Block - Tax Software Basic 2025 - Windows, Mac OS
Posted by: Yazman
Verified Purchase:Yes
I but this software every year for the past 6 years and I am very happy of the easy to use of the product.
Response from HRBlockBy Sierra, Social Media Department, March 13, 2026
Thank you for your positive feedback! We're glad to hear that you had a good experience with us. Your input is valuable to us, and we're here to assist you in any way we can. We appreciate your business and look forward to serving you again soon!
Written by a customer while visiting HRBlock
Customer Rating
2
Navigation thru entering is clunky and confusing
on March 12, 2026
Posted by: Retired Accountant Donna
from Thornton CO
I have used Turbo Tax for years but had to change due to my system not up to Windows 11. Your program does not measure up in ease of use and clarity of directions for whar to do next and where.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Tra Social Media Team, March 13, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from TX
Verified Purchase:Yes
I've been using this software (or it's predecessor) for over 30 years and it's been so easy to use. I've never had an issue with the accuracy of the calculations and i've never been audited. It does all that i need it to do.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 13, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Port Saint Lucie,FL
Verified Purchase:Yes
I have used HR Block software before, with acceptable results. However, t completed 2025
with no problems. I immediately indicated that I wanted it submitted electronically. I thought I saw that it was accepted by the IRS, as usual. It was not until 3/5 that I found out that it was not submitted. I don’t understand what happened. If it did not get submitted on 2/4, why is there not something in the software to alert that it is just sitting there in limbo? I will consider using other software in the future .
with no problems. I immediately indicated that I wanted it submitted electronically. I thought I saw that it was accepted by the IRS, as usual. It was not until 3/5 that I found out that it was not submitted. I don’t understand what happened. If it did not get submitted on 2/4, why is there not something in the software to alert that it is just sitting there in limbo? I will consider using other software in the future .
Pros: Easy to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Tra Social Media Team, March 13, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from FL
Verified Purchase:Yes
Extremely easy to use. Just answer the questions and your done.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, March 12, 2026
We are so happy to hear about your positive experience! We appreciate your time & business and thank you for taking time out of your day to provide us with valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
Have a new thing I need to do with the software and it knew exactly what to do and how to fill it out..
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 13, 2026
Thank you for your positive feedback! We're glad to hear that you had a good experience with us. Your input is valuable to us, and we're here to assist you in any way we can. We appreciate your business and look forward to serving you again soon!
Written by a customer while visiting HRBlock
Posted by: MikeR3001
Verified Purchase:Yes
Easy and thorough. Have used for many years, never audited.
Response from HRBlockBy Sierra, Social Media Department, March 13, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: My taxes done right
Verified Purchase:Yes
I've been using your software for more than 20 years now and have never had a problem with any of my returns. I plan on using your tax software for the foreseeable future. Thanks for a great product.
Response from HRBlockBy Sydney, Social Media Department, March 12, 2026
We are so happy to hear about your great experiences! We appreciate your time, loyalty, & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock