Customer reviews from HRBlock
H&R Block - Tax Software Basic 2025 - Windows, Mac OS
Average customer rating
4.5
(13,633 Reviews)
Rating breakdown 13,633 reviews
5 Stars
9,957
4 Stars
2,071
3 Stars
704
2 Stars
354
1 Star
547
89%of customers recommend this product.
(
5,642 out of
6,320)
Customer Reviews for H&R Block - Tax Software Basic 2025 - Windows, Mac OS
Posted by: Anonymous
from Pittsburgh, PA
Verified Purchase:Yes
A lot of the confusing questions from past years have been clarified, so it is easier to use.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
3
Response from HRBlockBy Sydney, Social Media Department, March 16, 2026
We’re so happy to hear about your good experience! We appreciate your time & business and thank you for the valuable feedback! Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Since 2012
from New Hampshire
Verified Purchase:Yes
Have been using H&R Block tax software for almost 15 years now. It works good for the most part. Sometimes the questions it asks are not straight forward and you have to do some digging. I also seem to get questions at the end on the Accuracy Review, after I have inputted all the data they asked for from my 1099s. The software seems to have a problem entering the inputted data into the actual IRS forms.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 17, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Mister Mike
from Texas
Verified Purchase:Yes
I was introduced to H&R Block tax software soon after it was first available by a relative who prepares taxes. I’ve always found it easy to use.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, March 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: nitwit
from Knoxville TN
Verified Purchase:Yes
Would be better if 1099R's were located at front of tax information following W-2 information. Where they are located, it's like an afterthought.
It's also a little difficult to maneuver between screens when trying to "go back".
Pros: Easy to prepare, Maximizes refund, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 17, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
5
Easy to use but costly
on March 15, 2026
Posted by: 2851dj
from State College, PA
It was easy to do, but the cost of the Software increased too much. I may consider Turbo Tax next year if it increases again.
Pros: Easy to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Max, Social Media Team, March 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from NH
Verified Purchase:Yes
I thought the questions and help feature for IRA/RMD sections were poorly done.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, March 17, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize that you didn’t have a positive experience.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Golf53
from Spring, TX
Verified Purchase:Yes
I have been using H&R Block tax software since the early 1990's. Very satisfied.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Department, March 14, 2026
Thank you for taking the time to share your rating! We're happy to see you had a great experience. We truly appreciate your business and look forward to supporting you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
1
waste of paper and ink if printing 1040.
on March 15, 2026
Posted by: bob6749er
Print options are poor. Just want to print 1040 but must print all supporting documents.
Response from HRBlockBy Max, Social Media Team, March 17, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize that you didn’t have a positive experience.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock