Customer reviews from HRBlock
H&R Block - Tax Software Basic 2025 - Windows, Mac OS
Average customer rating
4.5
(13,627 Reviews)
Rating breakdown 13,627 reviews
5 Stars
9,956
4 Stars
2,069
3 Stars
704
2 Stars
353
1 Star
545
89%of customers recommend this product.
(
5,640 out of
6,315)
Customer Reviews for H&R Block - Tax Software Basic 2025 - Windows, Mac OS
Posted by: H R Block 26
Verified Purchase:Yes
We used This Platform Again this past year ! It asks the Questions !
You give the Answers !
You give the Answers !
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Response from HRBlockBy Tra Social Media Team, May 7, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Back button
Verified Purchase:Yes
The structure of the app, income items with deductions is very good. The initial navigation is as well. However when selecting an income or deduction item navigation is confusing. The back button takes you to unexpected screens not the previous screen.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Maria, Social Media Team, May 7, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Las Vegas, NV
Verified Purchase:Yes
I've used the product for ten years and although mistakes were made but on my part by imputing the wrong information
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Ashley, Social Media Department, May 8, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
I've been using H&R Block's for over ten years. It has served me well throughout these years.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra Social Media Team, May 7, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anon 2
from Virginia
Verified Purchase:Yes
It was easy to use but up charges weren't disclosed prior to installation
Pros: Easy to prepare
Cons: Doesn't maximize refund
Value
3
Response from HRBlockBy Maria, Social Media Team, May 7, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Beavercreek OH
Verified Purchase:Yes
I have used H&R fot many years. It is easy and intuitive on its operation.
.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Ashley, Social Media Department, May 8, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from St. Cloud, FL
Verified Purchase:Yes
I have relied on HRB's software many years before HRB bought the TaxCut product that I had been using for 10 years.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Ashley, Social Media Department, May 8, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: billy1243
from IN
Verified Purchase:Yes
Overall program is working well for less than easy income. I had issues with the AGI from last year requiring me to mail the forms. I confirmed and tried multiple times. The help section needs dome work as it would have save me internet research.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Ashley, Social Media Department, May 8, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock