Customer reviews from HRBlock
H&R Block - Tax Software Basic 2025 - Windows, Mac OS
Average customer rating
4.5
(13,633 Reviews)
Rating breakdown 13,633 reviews
5 Stars
9,957
4 Stars
2,071
3 Stars
704
2 Stars
354
1 Star
547
89%of customers recommend this product.
(
5,642 out of
6,320)
Customer Reviews for H&R Block - Tax Software Basic 2025 - Windows, Mac OS
Posted by: tdailey23
from Bay Area, CA
Verified Purchase:Yes
Perfect for simple returns. Easy to use, clear and concise directions. The simplest way to file your taxes.
Pros: Easy to install, Easy to prepare, Easy to import, Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
4
Why doesn't H&R Block Software automatically know?
on January 24, 2018
Posted by: Florida15
I am curious why the H&R Block Software doesn't automatically know that Florida does not have any state return?
Pros: Easy to install, Easy to prepare, Easy to import
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Streetglider
Verified Purchase:Yes
Very user friendly and quick. I was done with my taxes in under an hour!
Pros: Easy to install, Easy to fix issues, Easy to prepare, Maximizes refund, Easy to import, Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Npj18
from Mount Airy, MD, United States
Verified Purchase:Yes
I like that the program is exactly what is used by actual H&R Block representative in the office, which is what convinced me to do it on my own.
I would love to see a way to “test” a decision before it gets locked into the form. For example, what if I could test to see what would happen in I elected to do a teacher’s deduction schedule and see what it gets me, and then have the option to NOT use it, and then continue on from there.
Along the same principle, instead of having us click on the arrow “next” to move on to the next thing, why not have it ask human questions before moving on to the next thing. Often, I have found that I have moved out of one subject into another without really deciding that I’m finished with it. I know that you can use the “back” arrow, but often I’m not sure that it allows me to undo what I just did.
Also, it’s fine that you prompt me to upgrade to State and include a price in order to download that part of the program. But you didn’t tell me that there was also a fee to actually submit the state fee online. I paid it, but it would have been better to let me know that there was also going to be an online submission fee.
Satisfied with it, but I only use it for basic filing – nothing complicated.
Pros: Easy to install
I would recommend this to a friend!
Value
3
Written by a customer while visiting HRBlock
Posted by: Majorldm1
from Lake Mary, FL, United States
Verified Purchase:Yes
I have been using H&R Block for 20 years and have had great results each year.
Pros: Easy to install, Easy to fix issues, Easy to prepare, Maximizes refund, Easy to import, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Noric
from Lorain, Oh
Verified Purchase:Yes
I find it easy to use for I am not an above average intell person. Even though you have detail questions, I'm able to understand them The one thing I ALWAYS do is when my Fed return is deposited. The fist thing I do is remove all software, print copies of return. Make copies on CD's and remove any save files from my hard drive. Why? I found that other software while ON LINE were searching my hard drive for files with any ID info. I even had a web page TELL me they saw that I only made (blank) amount last year and could help me with some finance stuff. How did they know how much I made???? They found and unknown copy of my tax return and READ THE FILE. I STOPPED USING THAT OTHER SOFTWARE. Have your software keep a detail list of all new folders, files, etc., so they can be easy found and removed. I have do search and delet this on my own. Remember, once they figure out on how to BREAK into you software, which they will do in time. They will access ever persons that uses yours. For me, mine don't exist after the deposit of my return.
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Overtaxedmiddleclass
Verified Purchase:Yes
I do taxes for my whole family with this software because its so easy to use
Pros: Easy to install, Easy to fix issues, Easy to prepare, Maximizes refund, Easy to import, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Winterdnb
from Sarah Ann, WV, United States
Verified Purchase:Yes
Have used this program for a number of years; everything flows easily and makes completing my taxes a breeze
Pros: Easy to install, Easy to fix issues, Easy to prepare, Maximizes refund, Easy to import, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock