Customer reviews from HRBlock
H&R Block - Tax Software Basic 2025 - Windows, Mac OS
Average customer rating
4.5
(13,423 Reviews)
Rating breakdown 13,423 reviews
5 Stars
9,826
4 Stars
2,028
3 Stars
686
2 Stars
343
1 Star
540
89%of customers recommend this product.
(
5,513 out of
6,169)
Customer Reviews for H&R Block - Tax Software Basic 2025 - Windows, Mac OS
Posted by: Anonymous
from Fort Worth, Texas
Verified Purchase:Yes
I know I'm 62 years old and I don't have an SS income. Why does this program have such a problem with that? There's no way to tell it that this is correct. You cannot delete the form. You just have to ignore it.
Pros: Easy to prepare, Fast
Value
4
Response from HRBlockBy Ashley, Social Media Department, April 16, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Spring Branch, TX
Verified Purchase:Yes
Have used the Basic software since 2011. Very helpful and easy to use. My go to now.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Department, April 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Buffalo Bob
Verified Purchase:Yes
I have used the software over a decade and never get an extra discount for being a loyal customer. Your software also has become a little buggy for things like assuming because somebody is 62 they are taking Social Security without asking yes or no.
Response from HRBlockBy Ashley, Social Media Department, April 16, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: none9333
Verified Purchase:Yes
Good product. Would like to be able to bulk review 1099 imported transactions though.
Response from HRBlockBy Ashley, Social Media Department, April 16, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Db2767
Verified Purchase:Yes
I have used H & R Block software since the first year it was on line. Everything has always been great.
Response from HRBlockBy Ashley, Social Media Department, April 16, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: RodBo
from Orlando florida.
Verified Purchase:Yes
I stepped through the program pretty easily. This is my third or fourth year using H&R Block app.
Pros: Easy to prepare
Value
4
Response from HRBlockBy Ashley, Social Media Department, April 16, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: J0hnabus
from Maltby, Washington
Verified Purchase:Yes
I bought this in November and paid more for it than I thought.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
3
Response from HRBlockBy Corrina, Social Media Department, April 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Washington State
Verified Purchase:Yes
I purchased this SW two weeks after it was released; that is the earliest that I have ever purchased it.
The updates were seamless, and no data was missing or destroyed due to updates. The updates were the reason I chose TaxCut originally; your competitor at the time did not implement an update, so I chose Taxcut.
The updates were seamless, and no data was missing or destroyed due to updates. The updates were the reason I chose TaxCut originally; your competitor at the time did not implement an update, so I chose Taxcut.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Department, April 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock