Customer reviews from HRBlock
H&R Block - Tax Software Basic 2025 - Windows, Mac OS
Average customer rating
4.5
(13,370 Reviews)
Rating breakdown 13,370 reviews
5 Stars
9,792
4 Stars
2,016
3 Stars
682
2 Stars
340
1 Star
540
89%of customers recommend this product.
(
5,483 out of
6,135)
Customer Reviews for H&R Block - Tax Software Basic 2025 - Windows, Mac OS
Customer Rating
5
Great program and makes doing Tax Return so easy
on April 13, 2026
Posted by: Anonymous
from Nebraska
Verified Purchase:Yes
Been using the software for over 10 years and have been pleased with it. Especially like I can buy early and not worry that not all of the new regulations are included since the program is updated periodically after purchase.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sydney, Social Media Department, April 13, 2026
We are truly delighted to hear about your positive experiences! We sincerely appreciate your time, continued loyalty, and trust in our services. Thank you for taking a moment out of your day to share such valuable feedback, it means a great deal to us. We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from San Antonio TX
Verified Purchase:Yes
I have used this product for quite some time now and have found it to be very user-friendly and simplified for someone like me. I highly recommend this product as it is very professional and complete.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sydney, Social Media Department, April 13, 2026
We are so happy to hear about your positive experience! We appreciate your time & business and thank you for taking time out of your day to provide us with valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Snarky Quill
from Memphis Tennessee
Verified Purchase:Yes
My return was rejected citing an issue with foreign tax paid. The software told me to wait for an update which had already been installed. No further advice or remedy was offered. Chat was worthless. I had to fix it on my own.
I would recommend this to a friend!
Value
2
Response from HRBlockBy Ashley, Social Media Department, April 14, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Gravel
from Tasmania
Verified Purchase:Yes
I have been using this software for over 20 years and always happy with it.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, April 14, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: tex33
Verified Purchase:Yes
My son used you to help me with my taxes, and you helped him a lot! Thank You..
Response from HRBlockBy Max, Social Media Team, April 14, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Tex4971
Verified Purchase:Yes
My return was quick and easy to prepare and e-file. Any questions were easily answered.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Ashley, Social Media Department, April 14, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Ratings-Only Reviews
Based on the average of (7,996) ratings-only reviews
Overall Customer Rating
4.6
Would recommend? Yes
(
1,329 out of
1,410)
Value
4.6