Customer reviews from HRBlock
H&R Block - Tax Software Basic 2025 - Windows, Mac OS
Average customer rating
4.5
(13,345 Reviews)
Rating breakdown 13,345 reviews
5 Stars
9,774
4 Stars
2,013
3 Stars
680
2 Stars
339
1 Star
539
89%of customers recommend this product.
(
5,467 out of
6,117)
Customer Reviews for H&R Block - Tax Software Basic 2025 - Windows, Mac OS
Posted by: John710
from Naples Fl
Verified Purchase:Yes
This was quick to use and great results!
I am so glad that Henry and Richard were ahead of their time in developing tax software!
I am so glad that Henry and Richard were ahead of their time in developing tax software!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, April 13, 2026
We are so happy to hear about your positive experience! We appreciate your time & business and thank you for taking time out of your day to provide us with valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5
Comprehensive application that enables filing
on April 12, 2026
Posted by: DecoratedMilitaryVet
from Fort Lauderdale, Florida
Very thorough application for my MacBook Pro.
H&R Block provides the download updater that was needed to update the application as the update software process failed.
This has happened for this tax year and for the previous year as well.
The interview process is clear.
The implementation of tax law regarding royalty from eBook publication was byzantine, but I blame IRS for that.
The app assumes royalty for rentals for some reason.
Miscellaneous income worked.
H&R Block provides the download updater that was needed to update the application as the update software process failed.
This has happened for this tax year and for the previous year as well.
The interview process is clear.
The implementation of tax law regarding royalty from eBook publication was byzantine, but I blame IRS for that.
The app assumes royalty for rentals for some reason.
Miscellaneous income worked.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, April 14, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4
Couple of Problems
on April 12, 2026
Posted by: RayCAn1
from Keller, TX
A couple of problems.
1. After entering the1099-INT, 1099-DIV and 1099-R, entries when you want to go back to review your responses to questions and $ entraps,, the screens should display just which interest or dividend or retirement i you have selected for review. This would confirm just which one you had selected for review.
2.In 2024 I successful submitted my return but subsequently needed to submit an amended return. This year( 2025) the program generated an incorrect 2024 Adusted Gross Income (AGI) so that I had to resubmit the 2025 return with the correct 2024 AGI
1. After entering the1099-INT, 1099-DIV and 1099-R, entries when you want to go back to review your responses to questions and $ entraps,, the screens should display just which interest or dividend or retirement i you have selected for review. This would confirm just which one you had selected for review.
2.In 2024 I successful submitted my return but subsequently needed to submit an amended return. This year( 2025) the program generated an incorrect 2024 Adusted Gross Income (AGI) so that I had to resubmit the 2025 return with the correct 2024 AGI
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Ashley, Social Media Department, April 14, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Ratings-Only Reviews
Based on the average of (7,990) ratings-only reviews
Overall Customer Rating
4.6
Would recommend? Yes
(
1,326 out of
1,407)
Value
4.6