Customer reviews from HRBlock
H&R Block - Tax Software Basic 2025 - Windows, Mac OS
Average customer rating
4.5
(13,633 Reviews)
Rating breakdown 13,633 reviews
5 Stars
9,957
4 Stars
2,071
3 Stars
704
2 Stars
354
1 Star
547
89%of customers recommend this product.
(
5,642 out of
6,320)
Customer Reviews for H&R Block - Tax Software Basic 2025 - Windows, Mac OS
Customer Rating
4
Great software
on March 6, 2018
Posted by: baconking4432
it is a great software and all but I filed my taxes with this on feb 15th and I still dont have my taxes back. can someone please just hurry it up I need that money to pay off bills. been kinda ow on budget lately.
Pros: Easy to install, Easy to prepare, Easy to import
Cons: Time consuming, Doesn't maximize refund, Hard to fix issues
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
4
My taxes
on March 6, 2018
Posted by: Nike the great
from Central IL
Like the program, have used it for many years. Need to make the print bigger. Need a place to explain why a change occurred ex: at one time I owed $417 and it jumped to me owing $500 and I was not entering anything, I went through the forms several times and could not understand why. Need to revise the printing better, confusing on what you are printing
Pros: Easy to prepare
Cons: Doesn't maximize refund, Hard to fix issues
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
4
Missing Box 4 Info
on March 5, 2018
Posted by: CAPT TOM
I had checks returned in Box 4. could not find Box 4 on form.
Pros: Easy to install, Easy to fix issues, Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Wonderful
on March 5, 2018
Posted by: Fanucci
Every year I get update about doing taxes and your program always soothes me. This year it is better than ever. I have absolutely no idea how and why anyone does it by hand.
Pros: Easy to install, Easy to fix issues, Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
3
Good federal; state had a problem
on March 5, 2018
Posted by: wastor
As a longtime user of HR Block tax software, I am essentially satisfied with the product (Federal and State Deluxe). However, I did have a potentially serious issue with this year's version. Initially, the software calculated us as owing $1,671 to New York State and potentially also owing a late fee for not paying estimated taxes. When I checked the return. I found that the software had failed to note that more than $38,000 of our income was from my wife's state pension as a retired teacher, which is not figured in as taxable income by the state. When I corrected that omission, the software calculated us as eligible for a $179 refund. And after I checked the box saying I wanted to figure our late fee rather than having the state calculate it, the software changed its mind about our supposed late fee exposure, stating that we were not liable for one. Since we do not have to make estimated quarterly tax payments, I knew that the late-fee warning was wrong. but I wonder what the heck went wrong. Also, I would venture that some people would have just accepted the initial calculation.
Pros: Easy to install, Easy to fix issues, Easy to prepare, Maximizes refund, Easy to import, Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
5
easy
on March 5, 2018
Posted by: fran2254
I found it very easy to do my taxes this year with your product. Most of my friends pay someone to do their taxes, but they still spend much time getting their tax documents, deductions etc. together, which is also the major part of my tax payment time. It only took me about 2 hours at the computer to actually do the return. Thank you.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
SUPER PRODUCT......10 YEAR USER
on March 5, 2018
Posted by: WALLYBOO
SEE REVIEW TITLE. I THINK THIS SAYS EVERYTHING I WANT TO SAY.
Pros: Easy to install, Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
4
What I Expected. No more, no less.
on March 4, 2018
Posted by: rat_in_the_rat_race
If you're already familiar with Form 1040 and general tax rules, it's not much faster (if at all). Otherwise, I imagine it'd save a good deal of time. Either way, it does provide a sanity check and the convenience of e-file.
The UI could use some small improvements. If I jump from an arbitrary screen to the Income summary, then press "Previous" from there, I expect to go to one screen before the Income summary. Instead, it takes me to the screen before where I jumped from.
I also encountered a bug where entering an amount for miscellaneous income, then clearing it, would leave a "ghost" amount in the total income calculation. The only way to get rid of it was to start a new return from scratch. Moderately annoying.
Pros: Easy to install, Easy to prepare, Maximizes refund
Cons: Hard to fix issues
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock