Customer reviews from HRBlock
H&R Block - Tax Software Basic 2025 - Windows, Mac OS
Average customer rating
4.5
(13,287 Reviews)
Rating breakdown 13,287 reviews
5 Stars
9,736
4 Stars
2,000
3 Stars
678
2 Stars
335
1 Star
538
89%of customers recommend this product.
(
5,430 out of
6,077)
Customer Reviews for H&R Block - Tax Software Basic 2025 - Windows, Mac OS
Posted by: Anonymous
from Minnesota
Verified Purchase:Yes
I have used this program for several years now and have been consistently happy with the results. The help information they have linked with most sections has been useful for me to understand the requirements of various parts of the tax code and if they apply to me.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, April 9, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Awsumacres
Verified Purchase:Yes
It seems to do a good job with the tax preparation.All the it's only good for very basic tax returns. I actually hate the print function.You can't just print a page.It's just terrible
Response from HRBlockBy Eva, Social Media Department, April 10, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
4
Nice tax software however there was a glitch
on April 9, 2026
Posted by: GeniePoo
from AustinTX
HR Block tax software has been flawless for years but in 2025 the section C had a problem. Repeating the section C did not erase all the data of the previous pass. To get the program to work correctly I had to manually deleted the section C forms and make a final pass through the data. This fixed the problem. I did not ask for assistance. This is a notice to the software developers you have a software problem that needs fixing. Otherwise the program performs flawlessly.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Department, April 10, 2026
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from OR
Verified Purchase:Yes
I bought this via email download, it solves the tax issue. The only thing I would like to address is it possible to make the fonts a little larger, it is kind of tiny on the 22inches monitor now. Kind of difficult to read.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Department, April 10, 2026
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: XYZXYZ
Verified Purchase:Yes
Only problem I have is the light font; maybe in future make font color bold black
Response from HRBlockBy Eva, Social Media Department, April 10, 2026
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Customer Rating
4
Serious omission
on April 9, 2026
Posted by: Howgil
from Florida
My wife passed away June 2025. No information was provided about how this would effect our joint return. Was unable to electronically file due to requirement for signature.
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Department, April 10, 2026
Thank you for taking the time to share your feedback. We are very sorry for your loss, and we extend our sincere condolences. We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from texas
Verified Purchase:Yes
This is the 10 year I have purchased the BASIC software and as usual it was easy to use but the price went up 50% from all previous years
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Asiya, Social Media Department, April 10, 2026
Thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your voice is heard and we appreciate knowing how we can make your experience better.
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
Have used H&R tax software for years. I find it easy to understand and use.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Asiya, Social Media Department, April 10, 2026
Dear Dave, thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Ratings-Only Reviews
Based on the average of (7,975) ratings-only reviews
Overall Customer Rating
4.6
Would recommend? Yes
(
1,319 out of
1,399)
Value
4.6