Customer reviews from HRBlock
H&R Block - Tax Software Basic 2025 - Windows, Mac OS
Average customer rating
4.5
(13,287 Reviews)
Rating breakdown 13,287 reviews
5 Stars
9,736
4 Stars
2,000
3 Stars
678
2 Stars
335
1 Star
538
89%of customers recommend this product.
(
5,430 out of
6,077)
Customer Reviews for H&R Block - Tax Software Basic 2025 - Windows, Mac OS
Posted by: Mknochel
from PA
Verified Purchase:Yes
The software was easy to use and understand. It helped ease the stress of doing our taxes.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Lexis, Social Media Team, April 8, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience with H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: MC hammer
from Fl
Verified Purchase:Yes
Been using your software for the last 6 years very simple to navigate
Pros: Easy to prepare
Value
4
Response from HRBlockBy Lexis, Social Media Team, April 8, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Tmans
Verified Purchase:Yes
I have used H&R Block software for the past several years. It is so convenient to prepare at home and provides self help tips as you progress.
Response from HRBlockBy Lexis, Social Media Team, April 8, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience with H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
5
As usual just follow the directions and answer wue
on April 8, 2026
Posted by: Anonymous
from Grapevine TX
Verified Purchase:Yes
I bought it and used the same day. I’m all filled and relaxed now!!
Value
5
Response from HRBlockBy Lexis, Social Media Team, April 8, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience with H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Burlington, WA
Verified Purchase:Yes
Can't go wrong with H& R Block! Software is easy to use, has multiple supports for when I have a question, and doesn't let me make mistakes. Appreciate the year to year consistency and updates and highly recommend to for any level of user.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Lexis, Social Media Team, April 8, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience with H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
3
Unavailable IRS Forms
on April 8, 2026
Posted by: LUHO
My major concern with this software is that it does not offer all IRS forms (e.g. Form 8858) requiring needed forms not available having to be prepared manually. Consequently, Return filings have to be made by mail, and cannot be e-filed thus loosing advantages of the latter.
Response from HRBlockBy Lexis, Social Media Team, April 8, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Denver, co
Verified Purchase:Yes
I have been using this product for several years and I’m still very happy with it. There a couple of things that are a bit tedious - like having to verify data items individually when the data was downloaded from a financial site - and it would be helpful to have questions in the interview process that ask about estimated taxes paid for the current year. I had to really hunt for where to put that in. Otherwise, good job and I will continue to use this product.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Lexis, Social Media Team, April 8, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience with H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: No free reviews
Verified Purchase:Yes
I was tricked into thinking that this link would take me to a survey, where I could provide feedback to the company about their product. It is not. It is a trick to get me to write a review for the product. I do not appreciate the bait-and-switch. So that's my feedback. Next year I will choose a different tax software.
Response from HRBlockBy Lexis, Social Media Team, April 8, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock