Customer reviews from HRBlock
H&R Block - Tax Software Basic 2025 - Windows, Mac OS
Average customer rating
4.5
(13,635 Reviews)
Rating breakdown 13,635 reviews
5 Stars
9,958
4 Stars
2,072
3 Stars
704
2 Stars
354
1 Star
547
89%of customers recommend this product.
(
5,643 out of
6,322)
Customer Reviews for H&R Block - Tax Software Basic 2025 - Windows, Mac OS
Customer Rating
4
simpler to understand than the actual tax forms
on October 16, 2018
Posted by: vism
from CA
Verified Purchase:Yes
I've used TaxCut for years, so my financial spreadsheet is set up to answer all its "interview" questions. I file Sched C & E, and they are relatively simple. And of course it does all the math!!!!! Also since I use it every year, it uploads prior year items so I don't forget to enter them, and does the calculation (like for depreciation) each year. The only problem I encountered this year was one entry TaxCut had done automatically (from data I'd entered on another page) that didn't give me a way to find out what page it came from. I eventually sleuthed it out. Usually it does give you that info. I also like the ability to switch between interview & tax forms, and "go to" whatever topic you want to.
Pros: Easy to install, Easy to prepare, Easy to import, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Senior kathy
from Columbus oh
Verified Purchase:Yes
Let me efile up to 5 times
Did all the forms I needed.
Let me print and save for next year.
Did all the forms I needed.
Let me print and save for next year.
Pros: Easy to install, Easy to prepare, Maximizes refund, Easy to import
Cons: Time consuming, Hard to fix issues
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: JJgato
from TX
Verified Purchase:Yes
Been using this software for a few years and it's getting better. But still has a few flaws. To get all possible deductions and credits you have to carefully go through each section. The interview sometimes misses items.
Pros: Easy to install, Easy to prepare, Easy to import
Cons: Doesn't maximize refund, Hard to fix issues
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Happy Customer Too
from Houston, TX
Verified Purchase:Yes
I needed help after Harvey to catch all my changes and the software walked me though step by step. It was easy to get it completed and submitted by the deadline.
Pros: Easy to install, Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Alan Lopatka
from Eustis,FL
Verified Purchase:Yes
Usual success using program - handled new situations for me
Pros: Easy to install, Easy to prepare, Fast
Cons: Hard to fix issues
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
3
Bugs still in program as late as October 2018
on October 7, 2018
Posted by: Tommet
from Texas
Shocking that the program still had bugs as late as October 2018 for the 2017 tax year. Caused much inconvenience in e-filing.
Pros: Easy to prepare
Cons: Hard to fix issues
No, I would not recommend this to a friend.
Value
4
Written by a customer while visiting HRBlock
Posted by: ProfessorG
from Venice, FL
Verified Purchase:Yes
I've been using this software for several years. The wizard has all the necessary prompts; the system loads data from previous returns; it calculates in real time; it facilitates an extension; it smoothly handles electronic filing. It's a bit clunky locating itemized lists when you need to go back to a completed section. It can be frustrating when you attempt to correct an error that it finds at filing time.
Pros: Easy to install, Easy to prepare
Cons: Hard to fix issues
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Kauaigurl
from Hawaii
Verified Purchase:Yes
I have been using Tax Cut for at least 20 years. There have been a lot of changes since the early days. I appreciate that you keep the information up to date as each new tax year rears it's ugly head, I like the feature that imports my information, which saves time.
Pros: Easy to install, Easy to fix issues, Easy to prepare, Maximizes refund, Easy to import, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock