Customer reviews from HRBlock
H&R Block - Tax Software Basic 2025 - Windows, Mac OS
Average customer rating
4.5
(13,302 Reviews)
Rating breakdown 13,302 reviews
5 Stars
9,748
4 Stars
2,002
3 Stars
679
2 Stars
335
1 Star
538
89%of customers recommend this product.
(
5,440 out of
6,087)
Customer Reviews for H&R Block - Tax Software Basic 2025 - Windows, Mac OS
Posted by: Anonymous
from Houston TX
Verified Purchase:Yes
Product would be better if worksheet that calculates dividend tax was included for print.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Department, April 4, 2026
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Dave243
Verified Purchase:Yes
Importing the previous return was quick and easy, and simplified the filing process for 2025 return.
Response from HRBlockBy Eva, Social Media Department, April 4, 2026
Thank you for taking the time to share your rating! We're happy to see you had a great experience. We truly appreciate your business and look forward to supporting you again next tax season!
Written by a customer while visiting HRBlock
Posted by: jrrm
Verified Purchase:Yes
I have used this solfware for many years and have always been satisfied with it. I will recommend if asked..
Response from HRBlockBy Ashley, Social Media Department, April 6, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5
An intuitive Interview makes it EASY!!
on April 4, 2026
Posted by: DB64
One bought this a month ago and finally input data and it was EASY !!
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Ashley, Social Media Department, April 6, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Noreg
from NH
Verified Purchase:Yes
wish the The reason for IRS not accepting e-file was more explicit someway to get the AGI that I should've used or suppose of what I did use and they never informed me about the change so how do I get the information from IRS?
Pros: Easy to prepare, Fast
Value
5
Response from HRBlockBy Eva, Social Media Department, April 4, 2026
Thank you for taking time to provide a rating! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from TexasX
Verified Purchase:Yes
I have been using Tax Cut Basic for over ten years, and I consistently have good results. I have never been audited.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Ashley, Social Media Department, April 6, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Ohio
Verified Purchase:Yes
The software performs as expected. The income sequence is goofy. You start with minor income stuff like interest and put Social Security last when it should be first with W2 and 1099-R information. Also, since Composite statements have both Interest, Dividends and 1099-B information they should be closer together.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Ashley, Social Media Department, April 6, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: JJKjr
from Pittsburgh. PA
Verified Purchase:Yes
I bought it a year ago 2024 and it ruined my return and I had to correct it and I am still.waiting for that return. Because of that it messed up my 2025 return. I am still waiting for that one too.
Pros: Fast
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
5
Response from HRBlockBy Ashley, Social Media Department, April 6, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock