Customer reviews from HRBlock
H&R Block - Tax Software Basic 2025 - Windows, Mac OS
Average customer rating
4.5
(13,635 Reviews)
Rating breakdown 13,635 reviews
5 Stars
9,958
4 Stars
2,072
3 Stars
704
2 Stars
354
1 Star
547
89%of customers recommend this product.
(
5,643 out of
6,322)
Customer Reviews for H&R Block - Tax Software Basic 2025 - Windows, Mac OS
Customer Rating
3
not as easy as previous years
on January 20, 2019
Posted by: hilucian
from East Texas
I bought this several weeks ago, and installed it Saturday 1-19.
I have 4 years of this software on my computer and this copy would not pull information from them. Also, when E-filing would not accept my Activation code. I had to pay with Credit Card.
I have 4 years of this software on my computer and this copy would not pull information from them. Also, when E-filing would not accept my Activation code. I had to pay with Credit Card.
Pros: Maximizes refund
Cons: Hard to fix issues, Hard to import
No, I would not recommend this to a friend.
Value
2
Written by a customer while visiting HRBlock
Posted by: Donald genius
Verified Purchase:Yes
Perfect guidance to preparing your tax return. Not overly helpful or unnecessarily burdened useless information. Gets you to the end of job quickly and cleanly.
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Easy to use
on January 19, 2019
Posted by: Joe1C
from Texas
This makes it so simple to file, I have use HRBlock for the last 5 years and am very satisfied
Pros: Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
I have always been impressed
on January 19, 2019
Posted by: Lyn48
from Dayton, ohio
Very pleased with the program price and how easy it
Pros: Easy to install, Easy to fix issues, Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
3
Great except code would not work for free federal
on January 19, 2019
Posted by: Taxtimeagain2018
from Kitty hawk
I’ve used this software for years and it’s been great. My code would not work this year for the free efile for federal. Very disappointed. I didn’t feel like dealing with it and paid the fee and charge. As a single mom working her butt off, every penny counts.
Pros: Easy to install, Easy to prepare, Maximizes refund, Fast
Cons: Hard to fix issues
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
4
Fairly easy to use.
on January 19, 2019
Posted by: stick it
from Pottsville, PA
I had no problems using the program to figure my taxes. However, when I tried to efile it, it would not recognize my activation code. I had to call H& R Block for help to file it. I had a hard time trying to get through on your automated system. It did not want to let me speak to a person. I think it needs a lot of work to make it easier for your customers to get the help they need.
Pros: Easy to install, Easy to prepare
Cons: Hard to fix issues
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
5
Easy to use
on January 19, 2019
Posted by: Freddie4953
from Ozark, AL
This product was so easy to use, except when I tried to e-file the activation code was invalid, but I called your company and the tech was able to help me with a new code, so I was able e-file my taxes.
Pros: Easy to install, Easy to prepare, Easy to import, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
fast and easy
on January 18, 2019
Posted by: meanold man
from farmint0n NM
I got it in the mail again this year and when I got my other thing it went easy and fast if I get one nest year I will do it again at that price
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock