Customer reviews from HRBlock
H&R Block - Tax Software Basic 2025 - Windows, Mac OS
Average customer rating
4.5
(13,635 Reviews)
Rating breakdown 13,635 reviews
5 Stars
9,958
4 Stars
2,072
3 Stars
704
2 Stars
354
1 Star
547
89%of customers recommend this product.
(
5,643 out of
6,322)
Customer Reviews for H&R Block - Tax Software Basic 2025 - Windows, Mac OS
Customer Rating
3
How do I change the 2017 AGI
on February 2, 2019
Posted by: cyn397
from Texas
I downloaded tax info from my 2017 H&R Block tax forms into the H&R block 2018 program. When I was ready to e-file, I found that I needed to edit the AGI amount by one dollar, so I went to Help Central (within the program). The pop up window said, go to the Edit menu or right click the field but neither action allow me to make the needed change. I have a MAC and maybe those instructions are for Windows users. I was eventually helped by an IRS support person who told me to click on "Forms" to make the needed changes to my AGI amount.
Pros: Easy to install, Maximizes refund, Easy to import, Fast
Cons: Hard to fix issues
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
5
My Life Is Good With H&R Block
on February 2, 2019
Posted by: Phil054
from N. VA
This software makes me feel good.
It reduces the whole process to a relaxing task.
It reduces the whole process to a relaxing task.
Pros: Easy to install, Easy to fix issues, Easy to prepare, Maximizes refund, Easy to import, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
3
It is only math folks!
on February 1, 2019
Posted by: cacla
from New Mexico
Would have given five stars but the ability to save as a P D F is tied to a third party provider, which did not work right. If I could have displayed the form in a browser I would have been able to do that quite easy. Very annoying!
Pros: Easy to prepare, Maximizes refund, Fast
Cons: Hard to fix issues
I would recommend this to a friend!
Value
2
Written by a customer while visiting HRBlock
Customer Rating
5
A great bargain.Has all the features that I need.
on February 1, 2019
Posted by: Zunifa
from Del Rio,TX
I have been buying the basic program for the past several years. I am very satisfied.
Pros: Easy to install, Easy to fix issues, Easy to prepare, Maximizes refund, Easy to import, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Love it!
on February 1, 2019
Posted by: Js0850
from FL
I've used this product for years. It's easy to use and walks you through every section.
Pros: Easy to install, Easy to fix issues, Easy to prepare, Maximizes refund, Easy to import, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Easy Peazy
on February 1, 2019
Posted by: Snooze70
from Mount Vernon
The software walks one through the process with well worded questions and prompts.
Pros: Easy to install, Easy to fix issues, Easy to prepare, Maximizes refund, Easy to import, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Easy to use
on February 1, 2019
Posted by: Dilene
from Harrisburg, PA
I purchased it online and it was easy to download and use.
Pros: Easy to install, Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Easy n simple
on February 1, 2019
Posted by: Queenzie55
from Jacksonville, Fl.
Great product..real deal i really enjoyed the experience i had
Pros: Easy to install, Easy to fix issues, Easy to prepare, Maximizes refund, Easy to import, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock