Customer reviews from HRBlock
H&R Block - Tax Software Basic 2025 - Windows, Mac OS
Average customer rating
4.5
(13,302 Reviews)
Rating breakdown 13,302 reviews
5 Stars
9,748
4 Stars
2,002
3 Stars
679
2 Stars
335
1 Star
538
89%of customers recommend this product.
(
5,440 out of
6,087)
Customer Reviews for H&R Block - Tax Software Basic 2025 - Windows, Mac OS
Posted by: Davnlin
Verified Purchase:Yes
I've been using H&R Block (aka TaxCut) for over 15 years and have been totally satisfied. It quickly imports the data from the previous year, and it steps through the various forms in a clear and orderly manner. Electronic filing is a breeze.
Response from HRBlockBy Sierra, Social Media Department, March 27, 2026
Thank you for your positive feedback! We're glad to hear that you had a good experience with us. Your input is valuable to us, and we're here to assist you in any way we can. We appreciate your business and look forward to serving you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from IL
Verified Purchase:Yes
I've used the H&R software for over twenty years and won't use anything else.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, March 26, 2026
Thank you so much for the wonderful review. We’re glad to hear the H&R Block software is truly tried and true for you. Using it for over twenty years and choosing not to use anything else means a lot to us. Thanks again for sharing your experience!
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
The federal part of the software works well. However I have still not been able to print the estimated tax forms. The state software is way over priced. Both the software and the e-file cost.
Pros: Easy to import documents
I would recommend this to a friend!
Response from HRBlockBy Sierra, Social Media Department, March 27, 2026
Thank you for sharing your feedback with us. We understand that pricing is an important factor for our customers, and we're sorry to hear that you found our services expensive. We continually strive to provide value for our clients while maintaining the quality of our services. If you have any specific concerns or questions about pricing, please don't hesitate to reach out to us at 1-800-472-5625. We're here to help in any way we can.
Written by a customer while visiting HRBlock
Customer Rating
1
NO 2026 Estimated tax forms this year
on March 26, 2026
Posted by: JRPPY
NO 2026 Estimated tax forms this year. And your instructions are less clear. Time to switch software next year.
Cons: Time consuming, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Sierra, Social Media Department, March 27, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Oldfogie
from Texas
Verified Purchase:Yes
Worked like a charm!! Getting a bit expensive for the Basic. But, I'll still use it.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Maria, Social Media Team, March 28, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Marty4344
Verified Purchase:Yes
I’ve used block for years and I like it. It’s easy to navigate.
Response from HRBlockBy Sierra, Social Media Department, March 27, 2026
Thank you for your positive feedback! We're glad to hear that you had a good experience with us. Your input is valuable to us, and we're here to assist you in any way we can. We appreciate your business and look forward to serving you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Chicag suburb
Verified Purchase:Yes
I’ve been using H&R Block tax software for several years - very reliable and easy to use.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 27, 2026
Thank you for your positive feedback! We're glad to hear that you had a good experience with us. Your input is valuable to us, and we're here to assist you in any way we can. We appreciate your business and look forward to serving you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Washington state
Verified Purchase:Yes
I worked for H&R for many years, have used the software for many years. Very reliable.
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, March 27, 2026
Thank you for your positive feedback! We're glad to hear that you had a good experience with us. Your input is valuable to us, and we're here to assist you in any way we can. We appreciate your business and look forward to serving you again soon!
Written by a customer while visiting HRBlock