Customer reviews from HRBlock
H&R Block - Tax Software Basic 2025 - Windows, Mac OS
Average customer rating
4.5
(13,302 Reviews)
Rating breakdown 13,302 reviews
5 Stars
9,748
4 Stars
2,002
3 Stars
679
2 Stars
335
1 Star
538
89%of customers recommend this product.
(
5,440 out of
6,087)
Customer Reviews for H&R Block - Tax Software Basic 2025 - Windows, Mac OS
Customer Rating
1
Very buggy
on March 24, 2026
Posted by: DickB
from Ann Arbor
I have spent many hours trying to overcome the bugs in this years program Had to file an amened return but not even sure that worked. Instructions on filing an amended return very unclear. Not sure the 1040X I prepared actually got attached to my revised return. I expect that I may be hearing from the IRS
Cons: Time consuming, Hard to prepare
Value
2
Response from HRBlockBy Lexis, Social Media Team, March 25, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Jim1880
Verified Purchase:Yes
I’ve used this software for years. I always buy it for the added layer of protection and how easy it is to import data from previous years. I’m happy
Response from HRBlockBy Max, Social Media Team, March 25, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Lastyr25
from NH
Verified Purchase:Yes
Very easy navigating software program. Easy step by step.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, March 25, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from WA
Verified Purchase:Yes
The program had a flaw with the " Go To" button. Everytime I press "Go TO" the drop down menu keep disappearing until after about 10 time it disappeared all together.
Pros: Easy to prepare
Value
5
Response from HRBlockBy Max, Social Media Team, March 25, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Fishers, IN
Verified Purchase:Yes
I have been using the software, starting with the 1998 tax year. Still satisfied.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 25, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Dayton ohio
Verified Purchase:Yes
Have used Block tax software for years. This year didn't disappoint. Made the process easy.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 25, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
I have been using it for years. Great value, easy to use. No need to be tech smart.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Maria, Social Media Team, March 25, 2026
Johnny, we’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: DiTX
Verified Purchase:Yes
As always, my experiance was great. Met my needs fully and was easy to understand and complete.
Response from HRBlockBy Max, Social Media Team, March 25, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock