Customer reviews from HRBlock
H&R Block - Tax Software Basic 2025 - Windows, Mac OS
Average customer rating
4.5
(13,633 Reviews)
Rating breakdown 13,633 reviews
5 Stars
9,957
4 Stars
2,071
3 Stars
704
2 Stars
354
1 Star
547
89%of customers recommend this product.
(
5,642 out of
6,320)
Customer Reviews for H&R Block - Tax Software Basic 2025 - Windows, Mac OS
Customer Rating
5
Alfred
on February 4, 2019
Posted by: Alfred 90
from pembroke pines, fl
Very satisfy with product, being used for last 6 years
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
4
Worked fine except.
on February 4, 2019
Posted by: 3652
from Forida
When it came to the screen for the previous years AGI it said “ since you used our program last year we will enter it for you”. There was a zero in the box and I was not able override it. I sent it anyway and it was rejected by the irs. Went back and figured out how to override it. Not sur why your tax software wasn’t able to enter the value.
Pros: Easy to install, Easy to prepare
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
3
Problems
on February 4, 2019
Posted by: mississippi12345
from TN
When I submitted my tax filing, H&R Block accepted the transmission. IRS rejected because of an incorrect Federal Identification Number not matching what they have on file. They provided the suppose to be incorrect number back to me and I went back to the file and found that was not the case. I had used the correct number. I must have submitted the transmission a dozen times. I decided to wait until a new day (date) and try again. This morning I transmitted and it was accepted by IRS. There appeared to be a problem with transmitting but no one advise me of a problem. Would have been nice to know and possibly wait until the problem was corrected. Below, don't know what "Maximize" refunds means???
Pros: Easy to install, Easy to prepare
Cons: Hard to fix issues
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Quick and easy
on February 3, 2019
Posted by: Xtshgrsguefhegjevi
from Ny
No issues noticed. They want more content so i am sending more content.
Pros: Easy to prepare
No, I would not recommend this to a friend.
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Excellent product
on February 3, 2019
Posted by: Vaughn1116
from Laurel MS
Used for several years, simple and easy to use. Excellent company.
Pros: Easy to install, Easy to fix issues, Easy to prepare, Maximizes refund, Fast
Cons: Hard to import
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Merlin9986
Verified Purchase:Yes
Great Software, have been using it for over 20 years.
Pros: Fast
Cons: Hard to fix issues
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
1
non working software has bugs, most inefficient
on February 3, 2019
Posted by: gaya
from pembroke pines fl
non working software has bugs, most inefficient customer support. non existent phone support, most user unfriendly website
Pros: Easy to prepare
Cons: Hard to fix issues
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
5
New features are great.
on February 3, 2019
Posted by: GERALD J
The storage of my taxes helped me get started real fast.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock