Customer reviews from HRBlock
H&R Block - Tax Software Basic 2025 - Windows, Mac OS
Average customer rating
4.5
(13,302 Reviews)
Rating breakdown 13,302 reviews
5 Stars
9,748
4 Stars
2,002
3 Stars
679
2 Stars
335
1 Star
538
89%of customers recommend this product.
(
5,440 out of
6,087)
Customer Reviews for H&R Block - Tax Software Basic 2025 - Windows, Mac OS
Posted by: Tax help 4U
Verified Purchase:Yes
Good program but not as “smooth” as previous years programs.
Response from HRBlockBy Sierra, Social Media Department, March 24, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
I’ve used this software for years and love the ease of use and the great features.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: RCJ1
from Henderson, NV
Verified Purchase:Yes
Would be five stars if some simple improvements were made.
There should be a duplicate feature that allows the common items to automatically fill. For example I had 24 w2g’s from the same casino but I had to input the name, address, phone number, federal id into each form. Annoying to say the least.
There should be a duplicate feature that allows the common items to automatically fill. For example I had 24 w2g’s from the same casino but I had to input the name, address, phone number, federal id into each form. Annoying to say the least.
Pros: Maximizes refund
Cons: Time consuming, Hard to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Butler TN
Verified Purchase:Yes
Purchase every year and it is always very easy to use.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Dallas, TX
Verified Purchase:Yes
Been using H & R Block software for years. Very happy with the programs.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 25, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4
Questionable finalization
on March 23, 2026
Posted by: pwce
from Dallas, TX
i use H&R Block Tax Software every year. I'd rate you with 5 stars, but you haven't yet e-filed my current return. I've updated my Federal, so what's holding things up?
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Texas
Verified Purchase:Yes
I am a regular users & continue to be a satisfied customer.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from San Antonio, FL
Verified Purchase:Yes
Have been using it for several years and it is a gem.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 24, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock