Customer reviews from HRBlock
H&R Block - Tax Software Basic 2025 - Windows, Mac OS
Average customer rating
4.5
(13,302 Reviews)
Rating breakdown 13,302 reviews
5 Stars
9,748
4 Stars
2,002
3 Stars
679
2 Stars
335
1 Star
538
89%of customers recommend this product.
(
5,440 out of
6,087)
Customer Reviews for H&R Block - Tax Software Basic 2025 - Windows, Mac OS
Customer Rating
4
Two problems this year
on March 22, 2026
Posted by: SRQBob
from Sarasota, FL
I have successfully used your tax software for several years with great satisfaction.
This year I had a printing problem for a second page of stock transactions which you fixed with a last minute update. The other problem was with form 1116 and the inability to enter "RIC" on line 1 to designate the "Country" for Foreign Taxes paid by 3 mutual funds I own. The country entry came back as Serbia when I entered RIC. I have had this problem in previous years too. My return was 'accepted' by the IRS this year and I am awaiting my refund.
This year I had a printing problem for a second page of stock transactions which you fixed with a last minute update. The other problem was with form 1116 and the inability to enter "RIC" on line 1 to designate the "Country" for Foreign Taxes paid by 3 mutual funds I own. The country entry came back as Serbia when I entered RIC. I have had this problem in previous years too. My return was 'accepted' by the IRS this year and I am awaiting my refund.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 22, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from The Colony, TX
Verified Purchase:Yes
I have used H&R Block's products for the last 6 years and have been very satisfied with the returns I have received and the knowledge that they have my back if needed.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 22, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: nalga
from DALLAS
Verified Purchase:Yes
I have used H&R for several years now and I found that this year was the easiest to navigate.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: ironSchief
from Texas
Verified Purchase:Yes
I wish it would be more detailed in some of the tax forms.I received money from deceased grandmother and needed to file. It was not very easy to understand that portion of my taxes.
Cons: Doesn't maximize refund, Hard to prepare
Value
3
Response from HRBlockBy Max, Social Media Team, March 22, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from KS
Verified Purchase:Yes
The software is easy to use. Process flow was smooth and covered all my needs.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 24, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Ford truck
from Texas
Verified Purchase:Yes
I have used this for years and has been great and easy to use
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Sierra, Social Media Department, March 24, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: leslielou
from Sarasota, FL
Verified Purchase:Yes
easy to navigate the software. when printing forms it would be nice to have more control over what forms to print instead of printing forms that are not so relevant .
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 24, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from texas
Verified Purchase:Yes
taxes are so complex now, that it is nice to have software that can keep track of the different forms and the rules needed to complete them. It is nice to have options such as itemizing versus the standard deduction.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 24, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock