Customer reviews from HRBlock
H&R Block - Tax Software Basic 2025 - Windows, Mac OS
Average customer rating
4.5
(13,302 Reviews)
Rating breakdown 13,302 reviews
5 Stars
9,748
4 Stars
2,002
3 Stars
679
2 Stars
335
1 Star
538
89%of customers recommend this product.
(
5,440 out of
6,087)
Customer Reviews for H&R Block - Tax Software Basic 2025 - Windows, Mac OS
Posted by: Anonymous
from Ft. Walton Beach, FL
Verified Purchase:Yes
I have been using your software for many years now and never had any issues.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 24, 2026
Thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Posted by: Hans V in Florida
from Florida
Verified Purchase:Yes
I have been using this product for many years and I am 100% satisfied with the results.
Electronic filing is a great feature that I always use. So far I never needed the HR Block support so I cannot rate that. I highly recommend this product.
Electronic filing is a great feature that I always use. So far I never needed the HR Block support so I cannot rate that. I highly recommend this product.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 22, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: JTGR
from Downers Grove Illinois
Verified Purchase:Yes
I love this software. I only use federal because the state I reside in has their own program. HR Block is easy to use and explains everything. I switched from Turbo Tax years ago and am glad I did.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Max, Social Media Team, March 22, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Florida
Verified Purchase:Yes
I have used HR Block for years. It just seems to get better and better. I definitely recommend.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
3
Response from HRBlockBy Max, Social Media Team, March 22, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Papa Fox
Verified Purchase:Yes
I bought this before calendar year ended. It appears to be a solid and reliable product.
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Lalo79
from Texas
Verified Purchase:Yes
The software is very easy to use, and self guiding. I am am confidant I received my maximum refund.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 22, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Military Retired 25
from Texas
Verified Purchase:Yes
Bought as I always did for my taxes, Software good overall. Gets job done. However, when it comes to my retirement from military service 1099R, with me still working over 65 and not yet retired fully, I have to play with the questions, answer them as asked, go back delete and try again, or it applies a disbursement penalty that is not needed. Took me about 30 minutes to get it right. Overall, good program, will probably by again next year..
Pros: Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, March 22, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Ron85
Verified Purchase:Yes
Been using it for years and couldn't be happier with the product.
Response from HRBlockBy Max, Social Media Team, March 22, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock