Customer reviews from HRBlock
H&R Block - Tax Software Basic 2025 - Windows, Mac OS
Average customer rating
4.5
(13,633 Reviews)
Rating breakdown 13,633 reviews
5 Stars
9,957
4 Stars
2,071
3 Stars
704
2 Stars
354
1 Star
547
89%of customers recommend this product.
(
5,642 out of
6,320)
Customer Reviews for H&R Block - Tax Software Basic 2025 - Windows, Mac OS
Customer Rating
1
Not as good as previous years
on February 20, 2019
Posted by: TerAff
from Seminole FL
Too complicated and confusing.
20 characters too short
20 characters too short
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Customer Rating
5
good help boxes
on February 20, 2019
Posted by: KYFHO999
from Illinois
bought 1 week ago and happy with ease of negotiating
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Easy to use!
on February 19, 2019
Posted by: lynbuffington
from Devine, Texas
I used this software last year, when I prepared our own taxes for the first time and was pleased with it. I purchased it again this year and last year's data transferred over easily. I found it very explanatory and easy to use. I would recommend it. Good price.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
1
Software's OK, printing is wretched
on February 19, 2019
Posted by: schmuckatelli
from Space Coast, FL
I have used H&R Block for more than five years, with good results. This year, the printer interface seemed to be craptastic - just a few faint gray lines - and this was after I just installed new cartridges, which work just fine on every other software. I had to print to a .pdf
Pros: Fast
No, I would not recommend this to a friend.
Value
2
Written by a customer while visiting HRBlock
Customer Rating
3
Helpful but could be improved
on February 19, 2019
Posted by: johnvb
from Oregon
We had to file tax returns for federal and for two states, because we relocated in the middle of 2018. The program was very helpful in dealing with the two states, Illinois and Oregon.
However, there is one feature on the federal return which could be improved. The software does not allow the user to enter the full account number when entering data from a 1099-DIV. The software only accepts 12 characters. My account numbers are longer than 12 so the account numbers were truncated when I entered them. I wondered how the software had handled this in prior years, so I checked my H&R Block software for 2017 and 2016. In those years, the software did not require the user to enter an account number from the 1099-DIV. For 2018, the software includes a field for an account number from the 1099-DIV, but it only accepts 12 characters. I believe the software should have been written to accept longer account numbers.
Cons: Hard to import documents
I would recommend this to a friend!
Value
3
Written by a customer while visiting HRBlock
Customer Rating
5
Great program and very easy to use
on February 19, 2019
Posted by: Don17
from Orange, NH
I have been using your software for the past 10 years or so and it is pretty easy to use and the questions and prompts are make entering the data a snap.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Easy to use!
on February 19, 2019
Posted by: clicked by mistake
I have been using this product (H&R Block Basic) for many years. It is as easy to use as it has ever been. Obviously it has been improved over the recent past.
Pros: Easy to prepare, Fast
No, I would not recommend this to a friend.
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Well researched
on February 18, 2019
Posted by: Jstra27
I purchased software again for 2018 and
Very happy
Very happy
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock