Customer reviews from HRBlock
H&R Block - Tax Software Basic 2025 - Windows, Mac OS
Average customer rating
4.5
(13,633 Reviews)
Rating breakdown 13,633 reviews
5 Stars
9,957
4 Stars
2,071
3 Stars
704
2 Stars
354
1 Star
547
89%of customers recommend this product.
(
5,642 out of
6,320)
Customer Reviews for H&R Block - Tax Software Basic 2025 - Windows, Mac OS
Customer Rating
5
Been using since it was Tax Cut!!!
on February 21, 2019
Posted by: Villrf
from FL
I purchased as soon as available. Did not use until we received final documents (or notice thereof). Been using since the days it was Tax Cut. This year's version does have a few bugs but considering they have had to virtually rewrite the software, that's to be expected... and, they were easy to work through.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Easy to use.
on February 21, 2019
Posted by: Chuck533
from Weeki Wachee, Florida
No problems using it and finished in a short time.
Pros: Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
3
Hard to navigate
on February 21, 2019
Posted by: formerHRfan
from Fort Lauderdale
Have been using H&R for about 9 years now. This year the software seemed very hard to navigate if I had to go back and fill something in on a background form. I also thought some of the explanations weren't as complete. Overall, it just didn't 'feel' as good.
Pros: Fast
No, I would not recommend this to a friend.
Value
5
Written by a customer while visiting HRBlock
Customer Rating
2
Does not cope with marriage to foreign citizen
on February 20, 2019
Posted by: peabodynelson
from Michigan
Contains features for handling foreign income for bona fide residents of foreign countries. Does not have the capability to cope with a spouse who does not have a SSN. Of course, non US citizens don't have one but it seems logical than anyone filing married and having foreign bona fide residence might just be married to someone without an SSN. Overall, does not deal well with expatriate filers.
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Customer Rating
5
Easy too use
on February 20, 2019
Posted by: Jerry1220
from Bloomington, In
I have used H&R for maney years, and as always am pleased with ease of use
Pros: Easy to prepare, Maximizes refund, Fast
Value
5
Written by a customer while visiting HRBlock
Customer Rating
2
eFile rejection due to form computation error
on February 20, 2019
Posted by: Edsela
from Flower Mound, TX
The 2018 Deluxe version has a MAJOR math error on line 9 of form 2210 that prevented my return this year from being accepted by IRS. Wasted a LOT of time trying to research the complex rejection codes provided. SOME did not provide and explaination without calling/chatting w/ Customer Support -
Cons: Time consuming
I would recommend this to a friend!
Value
2
Written by a customer while visiting HRBlock
Customer Rating
5
Easy
on February 20, 2019
Posted by: Rick 50
from Minnesota
This software package is exstremely user friendly. I’ll continue to use H&R Block tax software. You may pay a small fee but it’s worth every penny. State return is also excellent. Completely satisfied.
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Logical flow
on February 20, 2019
Posted by: Katys Dad
from Arlington Hts, IL
Used H&R Block for years, formerly Tax Cut. It is very easy to maneuver throughout your return while completing it.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock