Customer reviews from HRBlock
H&R Block - Tax Software Basic 2025 - Windows, Mac OS
Average customer rating
4.5
(13,327 Reviews)
Rating breakdown 13,327 reviews
5 Stars
9,764
4 Stars
2,006
3 Stars
680
2 Stars
338
1 Star
539
89%of customers recommend this product.
(
5,453 out of
6,103)
Customer Reviews for H&R Block - Tax Software Basic 2025 - Windows, Mac OS
Posted by: Roxy 1
from Texas
Verified Purchase:Yes
I have been using this software for years and will continue to as it is easy to use
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from West Hartford, CT
Verified Purchase:Yes
Have been using this software for years and years. Am very comfortable with the navivation, and confident with the results.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: BthB
from JAX
Verified Purchase:Yes
I miss the toolbox,
always have trouble finding where to download the financial company documents,
include a edit when filling joint for both pin numbers rather than getting rejected to find out
always have trouble finding where to download the financial company documents,
include a edit when filling joint for both pin numbers rather than getting rejected to find out
Pros: Easy to prepare, Maximizes refund
Cons: Hard to import documents
Value
4
Response from HRBlockBy Corrina, Social Media Department, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Dontwant
from Tennessee
Verified Purchase:Yes
Been using H&R for years and found it to be easy and reliable
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Maria, Social Media Team, March 21, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
I have used this software for several years. It is easy to use and makes me confident that that I am taking advantage of all of the deductions to which I am entitled.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Maria, Social Media Team, March 21, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Customer Rating
4
Great Program But Estimated Taxes Can Be Improved
on March 19, 2026
Posted by: Andy37885
Verified Purchase:Yes
The software program, as usual, is easy to use and tax filing is easy. However, the portion of the program that is used to determine estimated taxes for the upcoming tax year is flawed. It does not take into account the Senior Citizens Tax Exemption of $6000 ($12000 for married couple). As a result, the program calculates a tax liability, while the IRS website does not calculate a liability. This should be corrected to avoid ovrepaying tax liability estimated payments during the year.
Response from HRBlockBy Max, Social Media Team, March 21, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: 2028peter
Verified Purchase:Yes
Been using h&rblock software or 10+ years. Every year a perfect return! Never an audit. Will continue to use. Couldn’t be happier with the product.
Response from HRBlockBy Maria, Social Media Team, March 21, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Florida
Verified Purchase:Yes
Have used their software for about 10 years. Easy to use and never had an issue. Easy to use and navigate.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Maria, Social Media Team, March 21, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock