Customer reviews from HRBlock
H&R Block - Tax Software Basic 2025 - Windows, Mac OS
Average customer rating
4.5
(13,635 Reviews)
Rating breakdown 13,635 reviews
5 Stars
9,958
4 Stars
2,072
3 Stars
704
2 Stars
354
1 Star
547
89%of customers recommend this product.
(
5,643 out of
6,322)
Customer Reviews for H&R Block - Tax Software Basic 2025 - Windows, Mac OS
Customer Rating
5
Super product
on February 28, 2019
Posted by: tom 79
from Central FL
Very helpful with a couple of minor errors you found in my return. Almost instantly after transmitting the return to the IRS I was notified of the error and walked thru a correction.
Pros: Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
3
Great Result
on February 28, 2019
Posted by: Michael taxes
from NY
I get this every year since 2002 and this has been the hardest one to work. The best thing about it is I got 5he biggest refund that I ever got but haven't got it yet.
Pros: Maximizes refund, Easy to import documents
Cons: Time consuming, Hard to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
1
This Program Stinks
on February 27, 2019
Posted by: harrytab
from Dallas TX
Could not print my return. Entered info and it disappeared. Cannot find anything Deluxe about this software. Finally I just filed to get it done. Still cannot print a copy to verify what I filed.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
4
Great as long as you don't have questions
on February 27, 2019
Posted by: ljcb3
from Millsboro DE
My return is relatively simple, so it went smoothly (major dissatisfaction isn't HR Block's fault, but the GOPs). BUT when after e-filing Federal I changed by mind and wanted to e-file State, too, I couldn't get back to that option. I went to Customer Support, but my username and password bounced. So I opted to revise password, gave email for access code, but it didn't show up on the email I provided. Lunched, came back 1/2 hour later and there was the HR Block email with the code. Tried it--wouldn't recognize it. So I gave up and am snail-mailing my state return. Moral of the story: don't get off the track with HR Block; if you do, it gets loopy.
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
5
Great features
on February 27, 2019
Posted by: Jeff4499
from Fort Worth, TX
I bought this two days ago and it was easy to use.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Easy to understand, input and file to IRS
on February 27, 2019
Posted by: crmac22
from Ocala, FL
With the current rules for IRS tax returns this basic edition of H&R Block's basic 2018 software was perfect for our needs. We do not file a state return, and we appreciated a software package for our needs.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
H&R Block Basic 2018 Software
on February 27, 2019
Posted by: BoBy9
from Marble Falls, Texas
Easy to use and instructions were simple to follow. Guides you through the software easily from start to finish.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Great value for what it does.
on February 27, 2019
Posted by: Schot
Very user friendly. It's performance makes it well worth the economical price.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock