Customer reviews from HRBlock
H&R Block - Tax Software Basic 2025 - Windows, Mac OS
Average customer rating
4.5
(13,327 Reviews)
Rating breakdown 13,327 reviews
5 Stars
9,764
4 Stars
2,006
3 Stars
680
2 Stars
338
1 Star
539
89%of customers recommend this product.
(
5,453 out of
6,103)
Customer Reviews for H&R Block - Tax Software Basic 2025 - Windows, Mac OS
Posted by: Finjowil
from FL
Verified Purchase:Yes
I've used this software every year since 2010 and have NEVER had an issue. Easy to navigate thru and e-file is a breeze. Would highly recommend.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 15, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Wagerage
from Gulfport MS
Verified Purchase:Yes
At first it kept giving me errors I called and they said I had to wait. So I waited Finally it went through. For whatever reason. But it is easy to do and you can call them to help you figure out thr problem
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Department, March 14, 2026
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: KO007
from Florida
Verified Purchase:Yes
As I've stated in the past, this software covers all the bases for my tax situations and after multiple years of manually calculating my taxes before comparison, it always matches. I also appreciate the double checks on certain forms and special situations. SOLID SOFTWARE!!
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Department, March 14, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: RCretread
from Lindale, TX
Verified Purchase:Yes
I began using H&R software many years ago and have always found it to be easy, thorough, and a good value for me. I really like that you keep it up-to-date with any changes to the tax laws. It meets all my needs.
Pros: Easy to prepare, Fast
Value
5
Response from HRBlockBy Eva, Social Media Department, March 14, 2026
Thank you for being a loyal H&R Block customer over the years! We’re thrilled to hear you had a positive experience and truly appreciate your continued trust and valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
I was able to find a deduction using your software that I would not have known about if I filed manually
Pros: Easy to prepare
Value
5
Response from HRBlockBy Eva, Social Media Department, March 14, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Chattanooga, TN
Verified Purchase:Yes
I couldn’t find how to process my RMD income easily
Cons: Hard to prepare
Value
3
Response from HRBlockBy Max, Social Media Team, March 15, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: cp07
from Texas
Verified Purchase:Yes
This software is easy to navigate. The explanations of the different topics is simple to understand. I like how it reviews your return and checks for errors before submitting to the IRS.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Department, March 14, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: test78
from fl
Verified Purchase:Yes
As usual, the technical aspect are great. Before this year, I've never had a problem with the graphics. However, for some reason, this year, I had to find "work-arounds" to enable me to respond to questions on the screen.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Department, March 14, 2026
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock