Customer reviews from HRBlock
H&R Block - Tax Software Basic 2025 - Windows, Mac OS
Average customer rating
4.5 out of 5
4.5
(13,633 Reviews)
Open Ratings Snapshot
Rating breakdown 13,633 reviews
5 Stars
9,957
4 Stars
2,071
3 Stars
704
2 Stars
354
1 Star
547
89%of customers recommend this product. 
(
5,642 out of 6,320
)
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Customer Reviews for H&R Block - Tax Software Basic 2025 - Windows, Mac OS
Customer Rating
4 out of 5
4
Simple to use
on March 14, 2019
Posted by: MarcNH
from Washington, DC
I did my mother's taxes including a household employee and it was very straightforward and easy to use. The high charge for state returns seems unfair.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Really left me hanging on my K1.
on March 14, 2019
Posted by: JD28
from FLORIDA
You could have done much more to help with filing my K1. At least point me to the IRS link for Partner's Instructions for Schedule K-1. And how about a few general statements like passive losses can only be used to offset gains. Really very poor in this area. Do better next year, Otherwise a good product.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
E-filing More Than Five Returns
on March 13, 2019
Posted by: Steve K P
from Sherman, Texas
Each year I prepare six friend & family returns. The Basic software allows five free e-files. One year the software allowed me to pay for the sixth return, but the last several years it has not let me. One year, I paid for number one thinking that would allow me five free, but it only allowed four free and disallowed number five. Is there any way to file five short of purchasing TWO software packages?
Pros: Easy to prepare
I would recommend this to a friend!
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
filing easy
on March 13, 2019
Posted by: davlin
from Katy, Tx
Took a while to install but, after that went smoothly.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
H and R Block Basic
on March 13, 2019
Posted by: 1927peejay
from Port Townsend, WA
My return is fairly simple. I've used this software to prepare my tax report for several years. It's done a good job for me, and has improved each year.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Fast and dependable
on March 13, 2019
Posted by: pokey54
from TX
have used for years. Totally satisfied. Highly recommend
Pros: Easy to prepare
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Very easy to use.
on March 13, 2019
Posted by: kitty2019
from Granite Shoals, TX
I have been using this for years. Have not had any problems.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Never used another tax prep software
on March 13, 2019
Posted by: RichardOfSCC
from Florida
Been using Block since 1993. Tried other, came back! I hope next year a Chromebook version is available for the Chrome OS?
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4 out of 5
4
Written by a customer while visiting HRBlock
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