Customer reviews from HRBlock
H&R Block - Tax Software Basic 2025 - Windows, Mac OS
Average customer rating
4.5
(13,327 Reviews)
Rating breakdown 13,327 reviews
5 Stars
9,764
4 Stars
2,006
3 Stars
680
2 Stars
338
1 Star
539
89%of customers recommend this product.
(
5,453 out of
6,103)
Customer Reviews for H&R Block - Tax Software Basic 2025 - Windows, Mac OS
Posted by: LpS 100
Verified Purchase:Yes
I have used H&R software for several years now and I am always very satisfied.
Response from HRBlockBy Sierra, Social Media Department, March 11, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Taxed3
from Texas
Verified Purchase:Yes
I bought the program as an early bird only to see it offered for less money in the black Friday sales. Next year I'll wait. Benn using it for a number of years.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Department, March 10, 2026
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: CJ66
from Deltona, FL
Verified Purchase:Yes
I have been using H & R block tax program for 20 years and I'm always happy using it it's easy to use.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 13, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: SNEEZY54
from San Antonio, Texas
Verified Purchase:Yes
Very easy to following and complete. I have been one of your customers for more than ten years and my income tax has gone well. I went from IRS 1040 to 1040SR. A big jump.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Department, March 10, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Dallas TX
Verified Purchase:Yes
Doing the return was great. Then I had to update the software before filing. The update did not work because I use a MAC computer. This should be added to your instructions because it is very difficult to find your manual update on your website.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Department, March 10, 2026
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: dad 27
from lincoln nebraska
Verified Purchase:Yes
good product. never had an issue with it or the IRS.
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sydney, Social Media Department, March 12, 2026
We are so happy to hear about your positive experience! We appreciate your time & business and thank you for taking time out of your day to provide us with valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Sunny Florida
Verified Purchase:Yes
Been user for approx. seven years. Like the feature where current information is repopulated with last year's data. Some of the screens, dealing with rents & royalties can be confusing. Rest fairly straight forward program if you take your time.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 11, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Dianne789
from Naples FL
Verified Purchase:Yes
Always love to use H and R Block software over the past at least 20 years!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 11, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock