Customer Reviews for H&R Block - Tax Software Basic 2025 - Windows, Mac OS
Customer Rating
3
User unfriendly problems
on March 22, 2019
Posted by: zoph
from ct
Two problems. 1. When E-filing my return I received a ms that I should override/delete a worksheet created by the program and put the data on a different worksheet. But overriding would prevent E-filing. No way is suggested to work around that dilemma. 2. Program saved my return as a PDF I think but I was given no opportunity to choose where on my computer this PDF would be located. I think my return was saved as PDF somewhere but I cannot find it on my computer.
When I started to put the data from my K-1 information into the program, the program responded by saying: " Publicly traded partnerships are subject to special rules that are beyond the scope of the program this year". So, does that mean the software will be able to support it next year? Or when? It doesn't say. Would recommend if you don't have K-1's.
I efiled, it bounce and when I checked why about 10 things had been deleted from the copy I saved. I re-entered the data and now have refile, hope it works this time
Cons: Time consuming, Hard to prepare, Hard to import documents
I have used HR Block (Tax Cut) for many years. It works well. The last few years the pages were larger than the screen and required manipulating to move through the input.
Something has changed. In previous years I was always able to print only the two pages of 1040 that I send to the IRS (if I was going to send it by US mail). I do not send it by mail but do send it by e-file. So, when I try to make a copy for my records I can not get only the two main 1040 pages of my form to copy. I tried over and over and got lots of work pages and other things that I do not want or need. Some things the program offered to printed as many as 16 pages, but even that printed the two main pages oversize and was spread out so wide some information was off the page. I am very disappointed! I do not know what they did that caused this. I did not have this problem in previous years. Nowhere in the list of items printable could I find only the two pages of my 1040 that I always before could print. I ran so many pages trying to get what I wanted, my printer finally ran out of ink! It is not my computer that caused this because it prints fine in all other things I print.