Customer reviews from HRBlock
H&R Block - Tax Software Basic 2025 - Windows, Mac OS
Average customer rating
4.5
(13,633 Reviews)
Rating breakdown 13,633 reviews
5 Stars
9,957
4 Stars
2,071
3 Stars
704
2 Stars
354
1 Star
547
89%of customers recommend this product.
(
5,642 out of
6,320)
Customer Reviews for H&R Block - Tax Software Basic 2025 - Windows, Mac OS
Customer Rating
2
great except for the next year planing section.
on March 31, 2019
Posted by: Andy464
from Florida
The planing section lacks detail, especially when determining the amount of SS that will be taxable when developing AGI
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
4
Great product but....
on March 30, 2019
Posted by: Howellcal
from Venice, Fl
I downloaded the program to my “C” drive and all went well.... then I had a terrible problem trying to open the program. It kept asking me for my username and password and I tried many combinations until it blocked me out. Then it asked me for my email and it said they could not find me which was strange since I filed last year and have used your product annually since 1993. In frustration I closed the program down and low and behold there was the icon for H&R Block 2018 on my desktop. I opened the program and it brought up all the information from last year’s filing and I was off and running with no problems from that point on...yet the installation program insisted that they had no record of me as a customer...very strange.
I would rate your product 5 stars but only 1 star for downloading ease.
I would rate your product 5 stars but only 1 star for downloading ease.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
I've used this software for years ... BUT ...
on March 30, 2019
Posted by: Larry in FL
from Florida
I'm SO used to the H&R Block tax software that I don't think I could use any other. I have few complaints with it other than a FEW questions require you to know the terminology which I don't always understand. That said, I muddle thru it.
I have a MAJOR heartburn, however, with the PRINT FORMS function. I like to keep a copy of the Form 1040 and Sched A and B (in prior years) but ... when I go to print it, it wants to print EVERYTHING!!! In 2018, something has changed and the forms don't even look the same. I had to print 8 pages just to print the Form 1040. I would like to print one side of it at a time, as well.
PLEASE upgrade your print function. Allow ME to decide what I want to print, or not.
I'm rating you at 5 overall but if this print problem doesn't get fixed, it's going down next year.
Pros: Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Very Good software.
on March 30, 2019
Posted by: zzzziii
from Texas
I use this software over 3 years and i will buy it next year.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
4
Overseas retirement not handled well.
on March 30, 2019
Posted by: Petike
from Budapest
Tries to force me to enter US state when it is clearly stated that we are living outside the USA.
Pros: Easy to import documents
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
5
Easy to use
on March 29, 2019
Posted by: JW2019
from TN
Used Turbo Tax in the past but I liked this so much better
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
4
Trouble 2019
on March 29, 2019
Posted by: Flip57201
from south dakota
Used this for more years than I can remember. This year updates would not install properly without problems.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Great, As Always!
on March 29, 2019
Posted by: Jodotcom
from Texas
I've been using H&R Block tax software for more years than I like to admit to. It remembers my past returns and helps me input new data in the right place. After sending to the IRS, it keeps me informed every step of the way.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock