Customer reviews from HRBlock
H&R Block - Tax Software Basic 2025 - Windows, Mac OS
Average customer rating
4.5
(13,633 Reviews)
Rating breakdown 13,633 reviews
5 Stars
9,957
4 Stars
2,071
3 Stars
704
2 Stars
354
1 Star
547
89%of customers recommend this product.
(
5,642 out of
6,320)
Customer Reviews for H&R Block - Tax Software Basic 2025 - Windows, Mac OS
Customer Rating
5
Should be easygoing for Retired people.
on April 1, 2019
Posted by: SFC 3
from Ohio
H&R Block sends this out to me each year, no fuss :)
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Cons: Hard to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Easy to use
on April 1, 2019
Posted by: Keflavik
from Charles Town, WV
Not the only tax program I have ever used and it has never disappointed me. The interview format makes completing tax returns as painless as one can make completing tax forms.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
I have used this program for years.
on April 1, 2019
Posted by: Marty7777
from TX
It has made my life easier. I e-filed this year and paid online so that was even better.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Time saver!!!
on April 1, 2019
Posted by: Dext3r
from Crestview, Florida
As usual, this tax software made it easy to confidently complete my tax return. I use H&R Block every year.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Another Tax Year Completed
on April 1, 2019
Posted by: Taxhappyless
from IL
The software worked well. The instructions were easy to follow.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Easy to use and fast
on March 31, 2019
Posted by: Hobert h
from Lake placid texas
I will be buying again for the 4 straight year you won’t be disappointed
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
3
This software is too complicated
on March 31, 2019
Posted by: Russell Gilbert
from Poolville TX
For someone who has limited deductions and lower income, the software is very complicated for simple returns. It asks some complicated questions that don't really contribute to the accuracy of the filing. It does s poor job of trying to record IRA withdrawals. I was confused with my withdrawals. It asks about IRA withdrawals at the beginninh of income then as an after thought asks about the RMD withdrawals required for those over 70.5. As a result i entered 1 withdrawal twice and had to correct it.
Why can't you just asks what forms the client has and enter that data like SS Income, received interest 1099R etc. Then ask for deductions without all the forms technical questions. The form data will determine where the data appears on the complete tax form. If someone is over 70.5 will determine the income withdrawals from an IRA. Too many technical questions are asked regarding specific entries that mesn nothing to the person filling out the forms. Will try a different software next year for simplicity's sake.
Why can't you just asks what forms the client has and enter that data like SS Income, received interest 1099R etc. Then ask for deductions without all the forms technical questions. The form data will determine where the data appears on the complete tax form. If someone is over 70.5 will determine the income withdrawals from an IRA. Too many technical questions are asked regarding specific entries that mesn nothing to the person filling out the forms. Will try a different software next year for simplicity's sake.
Pros: Maximizes refund
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
2
Written by a customer while visiting HRBlock
Customer Rating
4
Cost-effective
on March 31, 2019
Posted by: Stopthis
from Ann Arbor, MI
I used this program for many years. This year there was an irritating glitch when I tired importing my investment data. That was successful, but everytime I tired to close the window, the whole program shut down! I had to import everything manually when I couldn't import it after three times without closing the window causing the HRB program to shut down!
Pros: Easy to prepare, Maximizes refund, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock