Customer reviews from HRBlock
H&R Block - Tax Software Basic 2025 - Windows, Mac OS
Average customer rating
4.5
(13,327 Reviews)
Rating breakdown 13,327 reviews
5 Stars
9,764
4 Stars
2,006
3 Stars
680
2 Stars
338
1 Star
539
89%of customers recommend this product.
(
5,453 out of
6,103)
Customer Reviews for H&R Block - Tax Software Basic 2025 - Windows, Mac OS
Posted by: crusing
from Wi.
Verified Purchase:Yes
program did not check box saying "lived in U.S. more than half the year" even though there was a screen saying name, state Wi., lived entire year here. Everything else was very good. Would like to be able to check a box saying will use standard deduction, without having to go through checking possible itemize deductions, that was a waste of my time.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
3
Response from HRBlockBy Max, Social Media Team, March 3, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: CHELITOTO
Verified Purchase:Yes
I’ve been doing my taxes using this software for the last 10 years always easy to use following instructions and I highly recommend it
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 3, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: FAIRLANEJOHN
from Justice, IL
Verified Purchase:Yes
I've been using H&R Block Tax software for almost 10 years. It's very accurate and essy to use. It s a great value.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 3, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Clicker
from Port Charlotte, FL
Verified Purchase:Yes
Have used your software for over 20 years. Easy to use!
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 3, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Pond
from Florida
Verified Purchase:Yes
I have used H & R Block Basic for years. Easy to load information from previous year. Complete return step by step and you'll be done fast. Guaranteed best refund.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 3, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: CAMTAX
from jOHNSTOWN PA
Verified Purchase:Yes
Been using H&R Block tax software for years now and have never had any issues.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sydney, Social Media Department, March 4, 2026
We’re so happy to hear about your good experiences! We appreciate your time & business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: JimZ70
Verified Purchase:Yes
Simple and efficient tax preparation. Delayed submittal because the IRS could not get the Depreciation form finalized.
Response from HRBlockBy Sydney, Social Media Department, March 4, 2026
We’re so happy to hear about your good experience! We appreciate your time & business and thank you for the valuable feedback! Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Don1947
from Denton, Tx
Verified Purchase:Yes
Not great! You said my forms were accepted by IRS. Then all of sudden they needed something else. They were supposed to send me a letter telling me…no letter so far. I don’t know what to do to get my refund. A very unhappy customer!
Pros: Easy to prepare
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Maria, Social Media Team, March 4, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock